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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Command Dog Training School has received an overwhelming amount of positive feedback from clients who have seen significant improvements in their dogs' behaviour. The trainers, particularly Basil and Liana, have been lauded for their professionalism, patience, and personalised approach. Many dog owners have expressed gratitude for the practical tips and strategies offered, which have not only enhanced their dogs' confidence and social skills but also alleviated anxiety issues. They also appreciate the school’s commitment to ongoing, consistent training, which has led to successful long-term results. Some customers noted the value of the sessions during lockdown and the joy their dogs derive from these classes. However, potential clients are advised to discuss the training techniques used at Command Dog Training School in advance, as a few customers have raised concerns about methods they perceived as harsh. Overall, the majority of the feedback is extremely positive, and many customers highly recommend Command Dog Training School for anyone seeking effective dog training.
Last Updated: 20/10/2023
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Business ID: 6679
Xavier Sun
Great training program with very satisfied results!!
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Command Dog Training School
Hi Xavier. Thank you for your review and 5 Stars. Glad you enjoyed your Basic Obedience Course and happy to see you have enrolled Asahi into our Intermediate program. Best wishes to you both.
Rashed Hasan
Too good
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Command Dog Training School
Thank you Rashed for taking the time to review us and for 5 stars. It is greatly appreciated.
Abhinav Bidani
We just finished up our 3 week kindergarten puppy school which has been amazingly fun by Liana. She was super patient with our cavoodle and the group in general. Always taking time to answer questions and trouble shoot issues we are having at home. Thank you so much for the effort you put in!!
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Command Dog Training School
Thanks Abhinav for review and 5 stars. We are so happy you both enjoyed your course and look forward to seeing you in the next level – Basic Obedience.
Phoebe Ryan
After originally leaving a negative review due to not being able to get in contact with anyone I was informed it was due to technical issues and they have since been great at communicating with me.
We did the puppy class and my pup had a great time and I received some great tips which helped me gain confidence as a first time do owner.
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Command Dog Training School
Hi Phoebe. I’m terribly sorry you have tried calling but no answer. Last week we lost power with the storms and it killed our internet and subsequently our phone system. We have been waiting on our phone company to fix the problem as we can’t seem to change our message nor receive calls consistently. I will call you tomorrow morning to sort everything out on my mobile. Once again my sincere apologies. Basil
Negar Zandipour
Hi, I was about to call your center, however after reading the review left by Megan Cameron, I am so frightened to approach you. Is that review really true? Cause I am sure such punishments would not work for my dog who is suffering from extreme anxiety.
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Command Dog Training School
Hi Negar, Thanks for reading one of our reviews. I presume you have read the other reviews also. Please call me on 9877 6522 to discuss what sort of training you are looking for.
Leanne
I feel like puppy school was overpriced for what we got out of it.
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Command Dog Training School
Hi Leanne. I feel disappointed with your 2 stars and review. I recall that was the first Saturday we were able to run classes at our Oakleigh venue after almost 12 weeks of lockdown. We had to juggle some classes including your class. We had emailed about the change of time and unfortunately know this was short notice. However, we did organise a 30 minute private session for you as a make up lesson of week 1. Further, the class was small with only 3 people (normally up to 8) so not sure why you felt it was overpriced. Happy to discuss further so please call on 98776522. Best wishes Basil
nia
Hi, I would like to recommend command dog training school to every dog owner. Basil and his staff are very professional at nice people.
I have an Assistance Dog that was trained by Basil 7 years ago. Tilly is doing well she still my assistance dog and she does help me with my mobility.
Thank you Basil 😊 and to your stuff.
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Command Dog Training School
Thank you Nia for your 5 stars and review. I’m glad to hear that you and Tilly are doing well. She is such a wonderful Cocker spaniel and loves to please. Best wishes to you both.
Lex Coleman
Liana at Command Dog Training rocks.
We are amazed at what a difference Liana made to our Basic Obedience Training results with our darling Lucy.
Liana makes training fun, she understands our furry kids as well as us, who find these sessions as educational as the our pups.
Liana tailors her approach to each individual and focuses on the things that count.
And she does it with care, love and subtlety.
Thanks Liana.
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Command Dog Training School
Hi Lex, thank you so much for your review and feedback. Lucy (and you) are going so well in our training program so keep up the great work. Our Instructor Team loves to see this sort of progress from our dog owners and their fur-kids. We look forward to seeing you again soon.
Beck Hammond
I am so thankful for Liana and Command Training. I have recently adopted a rescue dog and was at an absolute loss of how to deal with her anxiety and reactiveness. But after training Thursday nights with Liana there has been a massive improvement (bonus the training is indoors at Hoochy Poochy). She is a much calmer dog to walk and has improved in every area. She seems so much happier in herself too. Also attending Hoochy Poochy day care a couple days a week and knowing Liana is there with her too is such peace of mind. Cara, basil and everyone at Hoochy Poochy have been so helpful.
I would highly recommend Liana and Command Dog Training. Such a massive difference in my rescue dog!
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Megan Cameron
Use with caution
I have been tossing up for a long time now as to whether I should write a review or not, but have decided my experience needs to be shared.
I contacted Command Dog Training to assist with some food resources guarding with my pup. I paid for the 1 hour session to come to my home.
The technique the trainer used was “punishment” where they were forcefully handling my dog, pushing his head to the ground and dragging by the colour and then closing them off in my bathroom for “time out”.
At the time I was uncomfortable with this technique but figured they were the expert and went along with it.
The session only lasted half an hour and said we would do another half an hour session at another time, and I should continue their techniques and keep my dog in time out for half an hour if resource guarding.
When I tried it that night, my dog was so distraught he was shaking and peed on the floor which he never does.
I decided immediately to stop and passed the feedback on to the trainer and they have not been very helpful with other techniques, or following up or booking in the second session (which I wouldn’t take up anyway).
So basically, I am $220 out of pocket for a half an hour session of distressing my dog.
Since then I have approached an amazing reward and love base trainer who I have already seen amazing results with.
So be careful when choosing this company and discuss their training techniques first.
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