Diamond Valley Veterinary Hospitals

Alison M

Reviewed on Google

I had an emergency with my lovely dog late on a Saturday afternoon. I wasn’t able to get an appointment at our usual vet, so I called Diamond Valley Vet Hospital in the hope that they may be able to fit us in for an appointment. The receptionist was very helpful and my dog was able to be seen straight away by Deanna. I was very impressed with Deanna, she was kind, informative and very thorough. She even went above and beyond, and called me after her week of annual leave to see how my dog was doing. Also, the premises itself is clean and they do not obviously overbook, which leads to a stress-free environment for your pet in the reception area. Thank you Deanna, I will be forever grateful for the kindness you showed to Piper and me.

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leslie smith

Reviewed on Google

On Tuesday I took my Cat for Annual Vaccination, I was told by the Vet Joseph Galbally she might be a bit sore for 24hrs, later that night she started to show signs of being unwell, lethargic, not wanting to eat….by friday I was feeling very concerned about her condition so rang the Practice. Was told no appointments available even after I explained the situation and recommended to take her to the Emergency practice in Bundoora which I did.
Was seen very quickly, Reception Staff pleasant and helpful, Vet examined her and found she has a temperature of 40.5 was dhydrated and probably feeling nauseous, she was given and Injection, medication and meds to go home with. They were attentive, informative and supportive. Very disappointed in DV Veterinary Hospital, it stated is the Vaccination Certificate to contact them immediately if my Cat shows signs of illness, I have attended this Practice for years but after this will go elsewhere.

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