PETstock Eltham is featured on The Pet Community as a trusted provider of stores services.
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Here's a summary of the most recent reviews on The Pet Community PETstock Eltham is widely praised for its impressive variety of pet supplies, including those for poultry. Customers appreciate their competitive pricing and the friendly, helpful service consistently provided by the staff. While there was a slight hitch with a customer who arrived after closing hours, it's evident that PETstock values feedback and actively seeks to improve. They have a responsive customer experience team who are ready to address any concerns and ensure a satisfying shopping experience for everyone. Overall, the positive experiences seem to outweigh the occasional hiccups, maintaining PETstock Eltham's reputation as a reliable pet supplies store. Last Updated: 20/10/2023
Sami M
Reviewed on Google
Good selection of pet supplies, including poultry supplies
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PETstock Eltham
Hi Sami,
What a great review, thank you!
We are so happy to hear about your positive experience at our Eltham store.
Have a great day, The PETstock Team.
Carly Smith
Reviewed on Google
I get that staff have stuff to do but if someone’s at the door a couple of minutes after closing it’s obviously for an important reason. Didn’t even ask just said they’re shut. What happened to good old customer service..
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PETstock Eltham
Hi Carly,
Thank you for taking the time to leave us a review.
We are so sorry to hear about your recent experience in your local PETstock store.
Please email our friendly Customer Experience Team at customerservice@petstock.com.au with the title “PETstock Review Feedback” and include your best contact details.
From there, we will have one of our team get in touch to resolve this for you as soon as possible!
Thanks, The PETstock Team.
Laurence
Great range of products at competitive prices. Customer service team always friendly, willing and helpful.
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Sami M
Good selection of pet supplies, including poultry supplies
Share this review:
PETstock Eltham
Hi Sami,
What a great review, thank you!
We are so happy to hear about your positive experience at our Eltham store.
Have a great day, The PETstock Team.
Carly Smith
I get that staff have stuff to do but if someone’s at the door a couple of minutes after closing it’s obviously for an important reason. Didn’t even ask just said they’re shut. What happened to good old customer service..
Share this review:
PETstock Eltham
Hi Carly,
Thank you for taking the time to leave us a review.
We are so sorry to hear about your recent experience in your local PETstock store.
Please email our friendly Customer Experience Team at customerservice@petstock.com.au with the title “PETstock Review Feedback” and include your best contact details.
From there, we will have one of our team get in touch to resolve this for you as soon as possible!
Thanks, The PETstock Team.
Laurence
Great range of products at competitive prices. Customer service team always friendly, willing and helpful.
Share this review: