PETstock Eltham is featured on The Pet Community as a trusted provider of stores services.

PETstock Eltham Contact Information and Customer Reviews
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Reviews (3)

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3.7 out of 5.0
Rating 3.7

Review Summary


Here's a summary of the most recent reviews on The Pet Community
PETstock Eltham is widely praised for its impressive variety of pet supplies, including those for poultry. Customers appreciate their competitive pricing and the friendly, helpful service consistently provided by the staff. While there was a slight hitch with a customer who arrived after closing hours, it's evident that PETstock values feedback and actively seeks to improve. They have a responsive customer experience team who are ready to address any concerns and ensure a satisfying shopping experience for everyone. Overall, the positive experiences seem to outweigh the occasional hiccups, maintaining PETstock Eltham's reputation as a reliable pet supplies store.
Last Updated: 20/10/2023
  • Sami M
    Reviewed on Google

    Good selection of pet supplies, including poultry supplies

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    • PETstock Eltham

      Hi Sami​,

      What a great review, thank you!

      We are so happy to hear about your positive experience at our Eltham store.

      Have a great day, The PETstock Team.

  • Carly Smith
    Reviewed on Google

    I get that staff have stuff to do but if someone’s at the door a couple of minutes after closing it’s obviously for an important reason. Didn’t even ask just said they’re shut. What happened to good old customer service..

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    • PETstock Eltham

      Hi Carly​,

      Thank you for taking the time to leave us a review.

      We are so sorry to hear about your recent experience in your local PETstock store.

      Please email our friendly Customer Experience Team at customerservice@petstock.com.au with the title “PETstock Review Feedback” and include your best contact details.

      From there, we will have one of our team get in touch to resolve this for you as soon as possible!

      Thanks, The PETstock Team.

  • Laurence

    Great range of products at competitive prices. Customer service team always friendly, willing and helpful.

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Business ID: 7203

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