Mountain Gate Veterinary Clinic is featured on The Pet Community as a trusted provider of vet services.
Mountain Gate Veterinary Clinic Contact Information and Customer Reviews
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Reviews (92)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Mountain Gate Veterinary Clinic has been a cornerstone in the community for pet care, drawing a mixed bag of heartfelt reviews from its clientele. While one individual expressed dissatisfaction over a personal loss, attributing it to what they felt was negligence, the overwhelming majority of feedback highlights the clinic's dedication to both pets and their owners. Many attest to the clinic's caring nature, trustworthiness, and reasonable pricing, pointing out that the staff, including veterinarians Jamie and Mandy, provide exceptional service and advice. The clinic is praised for its prompt and friendly service, with a special note on their understanding and supportive approach towards pets with special needs and their owners. Despite a minor critique regarding the clinic's interior needing a touch-up, the positive experiences shared by many, including those who have been loyal to the clinic for over a decade, paint a picture of a veterinary practice that places the well-being of pets above profit, offering a comforting and professional environment for both pets and pet owners.
Last Updated: 17/09/2024
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Business ID: 13306
Olive
First Review
was the best vets for the last 30 years you are now the worst because of your negligence. My little dog died and you offered me the most pathetic excuse. All you are now is a money grabbing enterprise. I am furious and still devastated at the death of my little dog from January this year.
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Alex Cruz
Been going there for over a decade. A place that cares about you & your pet more than they do money.
Helpful ReviewI trust them 100% with my baby.
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hermina goodwin
Great service excellent advise from friendly vet.
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Russell Duffett
Good reasonable priced vet
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Bernard Redmond
Fantastic team at Mountain Gate Vet Clinic. Jamie and Mandy have a great practice. They have looked after the health and wellbeing of our pets for over 10 years highly recommend
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Kate Festini
Super friendly and caring.
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Norm Gray
Prompt service and good treatment for the pet.
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ZHIHUA ZHANG
Staff friendly and very reasonable cost.
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Ian Riley
Great clinic ,best of care and advice given
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Maree .11
Mountain gate vet clinic is the most amazing vets helpful,kind,caring, understanding and loving to all ☺️ I have been going here for years now and wouldn’t see any over vet for my fur babies Jamie Mandy and the team are truly amazing thank you for saving many of my babies ❤️
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Daniel Hogan
Been going there for over 10 yrs great practice great vets
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lou boey
The staff really care about the animals and owners. Jamie, one of the veterinarians, has looked after my cat who has been sick. You feel at ease and get a sense that they really care about treating each animal individually. Great communication, fairly priced, always on time and a relaxed environment. Will continue to take my cat here!
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Ms M
I have been going to this vet for a few years; they are awesome and are cost is very resonable
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Tom Elliott
I took my 16 year old dog to be put to sleep, I was very sad to have to do it, but the staff were very professional and sympathetic, and the experience was as stress free as it could have been. My thanks to you all for your help through a tough day.
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Hayley Williams
Great vet, friendly staff. Looks after my pup well and reasonably priced. Does need a little work done/updating inside. The roof paint is falling away
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warren sutton
Best vet great service
Helpful ReviewAll ways giving a call back to see how your animal is going five stars
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Stacey Cooper
Absolutely love them, I have been trying to find a vet that understands my cats needs as she a rescue & very nervous kitty plus I need a vet that can understands disability as i am deaf & austistic. Finally got her the medication she needs to help her. I gone through services before to help pay for vets bills and they treat you really nasty but Mountain gate vet clinical understands my financial and very supportive. Very happy to finally found a vet that works very well with my baby & me!
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RL W
Best vet, they have extensive knowledge in caring for your pet! We’ve been taking our animals to this vet for over 20 years.
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m. t
“Not” ‘fantastic’ but well good enough a business practice &, seemingly with animal car prioritsed over profiteering. I’ve canned the other veteranarian we went to for extreme, blatant price gouging so thought it ethical to also write up encountering acceptably good service.
Helpful ReviewThe pricing has been reasonable – not cheep (..which vet is) but constrained; there’s been an inconvenient appointment stuff up but, that’s ok & (importantly) seemingly some genuine empathy to our dog’s condition with extra time taken to broach alternate treatments & explain methodology, reasoning & conclusions from the 3(?) different appointment-ed medico’s.
We have to visit again and they’re now -with wary confidence [yes, is oxymoronic]- our 1st ‘go to’ vet business. Remember, ALL service vendors are 1stly a capitalist business trading their particular expertise & to date, with us, ‘Mountain Gate Vet Clinic’ has conducted ‘fair trade’.
Cheers.
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Chrisandjan Hawley
Always great service well informed vets very caring would recommend to anyone
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Paul Pavlinovich
Friendly people, great with the cats. Very happy with them.
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Rose Quinlivan
I had never been to this vet and had cause to go and put my old cat to sleep. The staff could not have been more caring towards my cat and myself.
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Alan Barker
The are just the nicest people, kind, considerate, competent, honest, and don’t overservice or overcharge.
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emily bradford
Always super lovely respectful and helpful!
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jabby stewart
Helpful, friendly and honest staff/business with competitive pricing and always been great with our pets. Have recommended to several other people who are all happy regular customers.
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WackyWoodsy's 101
Wonderful with pets so caring and helpful
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Shirley Luong
The vets here are so nice and caring. Reasonable prices and are super supportive when we bring our little boy to see the vet when he is always super nervous.
The nurses at the front are also very friendly. Recommend this vet to all my friends 👌🏼
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robyn amy
Love the friendly greetings from front desk and they are very caring looking after our dogs and price is not too bad
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dc dc
Thanks for looking after Coco..cheers
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Mick Annand
Great and good prices.
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Uma Sudhan
They really care about your pets- and they also respond to text messages
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Donna Ferrier
I have been going to this vet for more than 10 years.
Helpful ReviewJamie his wife Mandy and their team are very good veterinarians, brittany the vet nurse was so lovely and helpful. The customer service they provide is always fantastic. They have looked after my pets very well. My beautiful bichon frise was diagnosed with a heart condition and diagnosis was not good but Jamie was able to put him the right medication and he lived a very good life for alot longer than anyone thought. They were fantastic when he got really sick they came to my home to look after him in the best possible way in the last hours of his life. When I needed to organise the cremation of my beloved pet they had all the details I needed. Which made it very easy in my time of grief.
He has also looked after my schnoodle since getting him from the local pet shop were Jamie was their vet. He has just had some surgery and has healed really nicely hecalso had his teeth cleaned. Jamie did a fantastic job.
We also just took our new puppy a miniature poodle for her health check and vaccinations.
If you are looking for a caring and very kind veterinary practice that is also reasonably priced. I would definitely suggest mountain gate vet.
Thanks Jamie and your team for great service to my beloved pets 🐶🐩🙂👌.
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Donna Egan
DO NOT TAKE UR PET HERE.
Helpful ReviewTHIS VET IS RESPONSIBLE FOR THE DEATH OF MY DOG.
I have legal proceedings in place against them.
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Herb
All the staff at Mountain Gate Vets have been very caring. For almost 20 years we’ve taken our two staffies there. We mainly saw Jamie and occasionally Mandy. Both are caring and experienced vets. Their service was thorough and cost conscious. They gave excellent and sensible recommendations for our dog’s end of life care. They don’t over service by suggesting tests etc with return visits, and their fees have always been very competitive. HIGHLY RECOMMENDED.
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Michael J M
Do your pet a favour! Highly recommended, they are professional, knowledgeable and caring.
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jane millane
Fantastic vet.very caring
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Daniel White
Always receive the best of care and advice for my woofer(s). Also very reasonably priced and excellent service too.
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Lisa F
Excellent vet! Highly recommended.
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Herb Mackay
All the staff at Mountain Gate Vets have been very caring. For almost 20 years we’ve taken our two staffies there. We mainly saw Jamie and occasionally Mandy. Both are caring and experienced vets. Their service was thorough and cost conscious. They gave excellent and sensible recommendations for our dog’s end of life care. They don’t over service by suggesting tests etc with return visits, and their fees have always been very competitive. HIGHLY RECOMMENDED.
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Richard Wittman
Jamie, Mandy and staff are so really good, they have looked after all my dogs for years now, and they are the best
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Louise Jacob
Amazing kind and caring vets and staff. Professional good value and great communication. The best vet in the eastern suburbs. I cant imagine ever going anywhere else
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Alan H
Good vet at reasonable prices. Provided excellent care for our pets and gave good advice.
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Misa Pavlica
Always had the best service here – both me and my pets 🙂 Great value and a great team
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nikki howlett
I have been having some issues with my puppy and after some very poor experiences elsewhere at a much bigger practice, I’ve finally found a genuine, caring and EXPERIENCED vet who knows what to look for, is thorough, and doesn’t overcharge. I am so glad that I found Mountain Gate Vet, they are the real deal, which I’ve discovered is hard to come by when finding a vet.
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Adam D'Atri
Jamie has looked after our dogs for over 10 years and always treats them as if they were his own. Great vet to take your pets to.
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David Bell
Very friendly staff . They have looked after all our animals in a professional & friendly manner.
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Rhonda Wilson
Jamie and all staff are wonderful friendly, best of all they call to follow up on how Milo is doing can’t speek more highly about these guys well worth travelling from Berwick to see these guys 🙏 thank you so much
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Linnea Lanu
Best vet clinic, caring and loving
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Simon Chapman
The team there are happy and friendly bunch. With lots of experience and knowledge.
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Jon H
Lovely staff, you come in with your 4 footed family member and the staff are just so nice.
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Roger Trewenack
Quality Vet care, great service, pet an owner friendly
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Jeni Turnbull
Friendly staff.
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James Rimmer
Really great vet. They have a warm approach to all animals and are affordable and friendly.
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Yogala Nesiah
Mandy the vet is amazing.
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Dianne Wood
Jamie and the team at Mountain Gate Vet Clinic truely care about your pets. My dog had declining health for a period of time. The care and time Jamie spent finding solutions was very comforting.
Helpful ReviewA big thank you to all at the clinic for the care they took with “Jessie” …..
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Rexhep Cane
Caring staff, neat reception area, I was helping a neighbour to get their Berman from surgery
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Char
I have an anxious dog who is not good with strangers however our Vet Jamie always takes the time to make my dog feel comfortable before proceeding with her consultation and it always goes well and she gets the best of care.
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Sian Hubert
Friendly people and not overpriced.
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Faye Bax
Great vet great pricing
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Jade Wilson
Very friendly staff so kind and gentle with pets
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Tara Chapman
Best Vets ever! Kind, competent and well-priced.
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Maree Martin
Jamie and Mandy are amazing vets. They really care and do a wonderful job. I recently had a very sick dog and Jamie texted me on a Saturday night to see how he was. This is the vet to go to.
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Claire Leach
Best vet in Melbourne at affordable prices
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Sammy
Always had good service but recent experience the vet really went above normal. We discussed future plans that will affect our cat and her temperament etc and got some good advice and some meds to help her anxiety during an impending move. We just went for general check up with vet asked about her life, normal behaviour, situations etc. Not just a revolving door situation but a thorough check up with lots of consideration considering my tigger is very shy and nervous
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Olga
Lovely caring staff
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Ronald Allen
They are very friendly and treat your pet with respect
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Kim H
Jamie and the team at Mountain Gate Vet have been truly amazing, Jamie has gone above and beyond for two of our beloved pets and we have always loved the friendly service – thank you!
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Arrow32 Green
Really good place to take your amazing Animal
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Lynda Lia
Amazing people
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Paula Pelletier
Amazing family vets
Helpful ReviewKind & caring, high quality care & service at amazing prices & plans
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michelle millard
Great family run practise, very reasonable prices…
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Paula Bamford
Wouldnt take my pets anywhere else great service. They really care
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Simon Carr
Been going here from day 1, wouldnt think of going anywhere else!
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Roger Baker
Very professional&friendly atmosphere
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Lee
Honest and reasonably priced
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Karen Van Vegten
I have a very accident prone puppy and have received nothing but the best of care and service from everone at this practice. Their prices are very reasonable and they are always helpful and easy to get along with. Highly recommend them!
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Keith Grosvenor
Consistent good quality care.
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Claudia Goerick
Wonderful staff, affordable
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Alan Twigg
Always excellent service and the team explain everything.
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Lisa
Highly recommend!
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Elliot Booth
Could not be happier with the service and care the staff at Mountain Get Vet shows our dog and us.
Helpful ReviewOur family has used their services for may years and would highly recommend them to everyone.
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Deborah Agomber
Best vet ever, Very friendly and experience team.
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Luke Hocking
Amazing service, very friendly and very well priced. My dog had to have minor surgery, they did a great job, cant recommend highly enough!
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Raye Meyer
Recently my beautiful Juno awakened with a red and very swollen infected eye. I cannot recommend Mountain Gate Veterinary Clinic enough. Drs Mandy and Jamie Hegarty saw Juno immediately and she is now recovering nicely. The Doctors and Staff were fantastic, not only in looking after Juno but also considering my feelings as well – thank you.
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Anne Comer
Very experienced and caring husband and wife team. All the staff are knowledgeable and wonderful to deal with
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Bob Marleyed
Always go here for all of our animals. Jaime and Mandy are so gentle with our little ones and know how to handle our big old dog who is grumpy on the best of days.
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Jess Harper
Friendly team, knowledgeable staff. Great with treating scared or anxious pets.
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Susan Stone
Highly recommend Mt Gate Vet Clinic! The care and attention they have shown our cats and dogs has been amazing. Very reasonably priced. We especially appreciate and are thankful for the care and kindness, and the ongoing support shown to our cat Arnie. Mandy, Jamie and Liz have been highly professional and genuinely caring. Great clinic!
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adrian wolff
Very knowledgeable vets. Highly recommend them. They took great care of my cat lily when she wasnt herself. Great prices for tests that were done. Showed loving kindness towards her 🙂
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George Polites
Sadly these people put money before care of animals. If u care for your pet I suggest to go to Boronia Vets , most caring people in Knox .
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NickNicole1978
We take our dog and cat to Mountain Gate Veterinary Clinic. They really care about the animals and are very reasonably priced.
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Nicholas Paisley
Just wanted to say a big thank you to the staff and Dr. Liz at Mountain Gate Vet. We had to put down our beloved Bichon-Maltese cross of 15 years yesterday which was very difficult to do. The staff were so compassionate and thoughtful and helped us through this awful time. We have been using Mountain Gate Vet for 5 years and I highly recommend them!
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