The Natural Vets is featured on The Pet Community as a trusted provider of vet services.
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Reviews (23)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
The Natural Vets is a standout choice for those seeking a holistic approach to pet care, with many customers praising their caring and knowledgeable staff. Clients appreciate the thoroughness and dedication of vets like Dr. Henry and Dr. Catherine, who go above and beyond with personalised treatment plans, including alternative therapies like acupuncture and homeopathic remedies. While some have noted that services can be pricey, the positive outcomes and compassionate care have left many pet owners feeling grateful, with improvements in their pets' health often evident. The clinic's ability to tailor treatments to individual pets and maintain open communication is highly valued. However, not every experience has been perfect, with a few customers expressing dissatisfaction with scheduling and communication issues. Overall, The Natural Vets is well-regarded for their commitment to improving the wellbeing of pets, particularly for those looking for natural and comprehensive care solutions.
Last Updated: 03/10/2025
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Business ID: 14162
Tracey
First Review
Very thorough and caring. So grateful to have found The Natural Vets! 🙂
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nasreen
First Review
terrible experiance.not only did i get 10 minutes out of 1hour consult but the vet went away promising me she will contact my vet get the details which she did not do.my dog was in very critical condition which she did die but i am not blaming anyone for that.it would have happened i believe but i wanted to try to save her.I was also in denial.I am just upset over the promise i was made and not respected.Also i wanted a differant vet which i had an apointment(promise broken again) with but the nurse rang me and with force cancelled the apointment i had with the vet of my choice and gave me this other vet which i had a bad experiance with a2 years ago and did not want it anymore.they are very forcful.I do wonder what would have happened to my pet if they had kept the apointment that was made and promised.300 dollars they promised for 1 hour which i never got(just 10 minutes i got).also when i complained they said well the nurses are saying you rang and took up their time so it is all calculated in the time spent(i was enquiring if the vet had contacted my vet with the nurses that all)…and on top of it when i said at least can u give me half hour free consult(bcs they owed me i felt some more time) to find out what happened to my dog and how she felt before she died as she died at home i wanted to describe it as i am worried if she was in alot of pain.they told me i need to pay more money to see the vet and then they talk to me.This is my experiance.However the death of my dog is nothing to do with this vet,i am not blaming anyone.
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Aimee Mackay-payne
Dr. Henry is such an incredibly valuable member of our community. I find it hard to put into words, the gratitude I have for this genuinely compassionate vet with considerable knowledge in his field. He has provided such wonderful support for my dog Skip for some time now. Skip has been on a long, remarkable journey with Henry which started with Skip’s mast cell tumours. Skippy had endured very traumatic experiences with conventional vets and at that stage we had very little faith left. 4 years later and Skip’s wellbeing has been remarkable! Henry has supported skip’s wellbeing over the years in the most therapeutic ways with nutritional supplements and homeopathic remedies that have enabled Skip to manage to thrive ‘over and over’.
Dr Henry has always treated Skip’s whole body, not just necessarily the affected area. He identifies the cause of the problem rather than just treating symptoms. Dr Henry always examines Skip, advises, educates and encourages me to improve through lifestyle, nutrition and the incredible homeopathic remedies he provides us with. When on the operating table over the years he is always supported with accupuncture, intravenous vitamin c etc to ensure he makes a speeding recovery as well as receiving tests/bloods and quality supplements prior to any surgery to ensure his organs are strong enough to get through the operation successfully and make a good recovery.
Henry always listens to my intimate knowledge of my dog and gives his complete attention and answers all the questions I have so I can better support Skip. I think of Skippy as my son and am forever grateful to Dr Henry for his considerable knowledge, which has most certainly prolonged the years we have had with out precious boy. Now, Skip has a new challenge to work through…bowel cancer!!
Athough we have moved a long way from the practice and unable to see Henry face to face, his support from afar has allowed us to feel safe and supported to tackle the next stages of Skip’s journey. Dr Henry truly is such a ‘wonderful vet’ and a ‘quality person’ and we are incredibly grateful to have had him as such an integral part of Skip’s journey. Henry you have given us more than you wil ever know! We are forever grateful to you always! Skippy and Aimee, Atherton Tablelands.
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Krystyna Werynski
Very caring vets. Great to have clever minds in holistic approach to remedies. Friendly staff who will take the time to explain and always follow up. Can not recommend better.
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The Natural Vets
Thanks for taking the time to post a review Krystyna!
jasmyn ward
Dr Henry you are an amazing, kind and very knowledgeable Vet. Im so grateful for your care and expertise and wonderful results with Jack Bear.
Im so glad you are his saving grace in many times that his needed it. And, he loves you.
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The Natural Vets
Thanks Jasmyn, glad Dr Henry has been able to be of such support to Jack Bear, we love him too!
Mary Hodgson
Excellent
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The Natural Vets
Thank you Mary for the 5 stars!
Kerry James
Highly qualified and experienced staff who genuinely care about your pet. They look for causes and solutions, rather than just treating symptoms. They offer alternative therapies as well. My 13 year old Ridgeback is much more mobile and has reduced pain after massage therapy and acupuncture, combined with herbal remedies. Highly recommended.
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The Natural Vets
Thank you Kerry, it is wonderful to see the results we get with integrated care, especially where conventional options can sometimes fail or offer only limited solutions.
Robyn Farrow
Tammy was amazing. Researched products best suited to my epileptic beagle and followed up with me so quickly. Thank you.
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Judy “JM” Day
Great vet great staff.
My Bella has inproved as she can be for her age.
Natural medicine is great.
Two different vets could not do what this vet has done for my Bella.
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The Natural Vets
Thanks Judy, we love seeing what is possible with a holistic approach, glad we could help Bella where nobody else could.
sharon blanch
Good service and very through, with great follow up.
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The Natural Vets
Thank you Sharon for taking the time to share your experience!