Better Pets and Gardens Midland is featured on The Pet Community as a trusted provider of stores services.
Better Pets and Gardens Midland Contact Information and Customer Reviews
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Reviews (99)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Customers seem to be raving about Better Pets and Gardens Midland, with numerous praises for the fantastic and friendly staff. The team is repeatedly commended for their exceptional customer service, offering helpful advice and even going the extra mile to assemble and install products. The store offers a diverse range of items catering to an array of animal needs, with patrons also highlighting their good prices. Some customers had an uncomfortable experience with certain staff members, but overall, the reviews suggest that Better Pets and Gardens Midland is a reliable pet shop. The store also offers additional services such as dog grooming and a delivery service, which have been well-received by customers, enhancing their overall shopping experience.
Last Updated: 20/10/2023
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Business ID: 7445
Donna Watts
Plenty of advice and good products
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Better Pets and Gardens Midland
Thank you Donna! We so appreciate you taking the time to comment and give us such lovely feedback. It helps us more than people realise. Hope we see you again soon?
Michele Woodcock
Great service ! My favorite pet food shop ! Fair prices kind helpful friendly service from all staff members Thankyou ! 💖🦘🐨🌳🐨🦘💖
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Better Pets and Gardens Midland
Glad you enjoyed our shop! Thank you for supporting local business and have a great week 🙂
Chookie
Cheaper than most pet stores, good service!
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Better Pets and Gardens Midland
Thanks heaps for the great rating and awesome comment Rhys! We are only a small WA family owned group so we have to work a bit harder to make sure we are market right but we get so much amazing support from our customers. Really appreciate your comments!
sarah graham
Awesome staff very helpful
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Better Pets and Gardens Midland
Really appreciate you taking the time to comment and give us a rating Sarah. Thank you for the lovely compliment to the team too. That really means a lot to us and is very highly valued.
Paul Maddison
All what you need
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Aga Ostrowska
Prices improved from my last visit 6 months ago, nice variety of products and very good customer service – missing 1 star as cat food section is very poor.
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Better Pets and Gardens Midland
Thank you so much for your feedback and rating Aga! We really appreciate it so much. Please bear with us. With new ownership, we are planning some more changes to the layout and stock, as always happens. The team will really value your compliment too. Thank you!
Colin Manning
Right price, right products and knowledgeable staff.
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Better Pets and Gardens Midland
Thank you Colin! What a lovely comment to read and very much valued by our team! Really appreciate it so much.
Claire Grant
Friendly helpful staff
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Better Pets and Gardens Midland
Thanks so much Claire. The team will be rapt to read your great comment and we really appreciate you taking the time to send it through. Thank you for visiting us.
Adrian Harrison
Interesting range of pet equipment and well priced they have some pets available in store and we able to order in specialty items friendly staff and quite knowledgeable
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Better Pets and Gardens Midland
Thank you for your visit and taking the time to leave a rating & comment Adrian. We really appreciate it so much, especially as a WA only family business. We are always happy to do customer special orders where we can source something needed.
Brett Newman
Had everything I needed an very helpful with what I needed to keep my housemate pet fish in good health
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Better Pets and Gardens Midland
Hi Brett. Thanks so much for your kind words and awesome rating of our Midland store. We really value all feedback and it helps us strive to provide the right products and services. Thanks heaps!