Perth Veterinary Specialists

Rachel Moore

Reviewed on Google

We started visiting when our cat was sadly diagnosed with cancer. Dr Albert has been beyond amazing throughout the whole process. He kept us well informed of our options and was always happy seeing our Mia. You can tell he really cares about the pets.

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Tracey Jackson

Reviewed on Google

It was a Sunday in late February and I needed a specific medicine in a big hurry, Lauren answered my call for help and nothing was a problem. I arrived, collected what I needed and was so relieved. My baby girl was in good hands and Lauren couldn’t have been more helpful. Thank you for being open on a Sunday and for being so lovely Lauren!

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Tracey Gibbs

Reviewed on Google

Jess and her team with the oncology department honestly changed our lives. Cancer is such an unpredictable thing, at first I remember being frustrated at how vague the time frames for our boys’ survival were but in the end I came to understand that even in humans the information is the same. How your beloved friend will take to treatment is not predictable. For us, this was a gift. With Jess’ help we got a beautiful two extra years with our boy. Good years too. Most dogs would have lasted 2 weeks untreated and up to nine months with conservative treatment but Graham surpassed all expectations and was happy and thriving for an extra two years!

Of course the options aren’t cheap – human ones aren’t either – we’re just lucky to have Medicare for us humans. So be prepared with your insurance or to know what might be looming as far as finances, for us, we had insurance and the gap payable was achievable. Along the journey, whilst my boy was oblivious and happy the whole way through my heart ached to know what might be looming, it’s a trying time for the whole household. Whatever course of action you take, know that you’re in good hands. It’s an unpredictable journey – in many ways, but for us, it was worth it. Jess and her team changed my life and enabled us the send off that Graham deserved. I attach a photo of our boy just two weeks before his final decline, two years post diagnosis. Happy as a pig in mud – well – a lab at a river.

Take care, good luck. Trust your instincts and be kind to the people helping you.

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Unknown Unknown

Reviewed on Google

I won’t be bringing my dog here again. Since the changes of staff I’ve not been overly happy with service. Some of the receptionists are rude and unhelpful at best.

I took my boy here to have have blood work as well as for his paw to be looked at which was still not fully healed from a few weeks prior. I was told to use their recommended tropical spray and that the dermatitis specialist had a quick look at the paw.

I didn’t realise it at this time but the large dark patch on his paw was not a scab it was signs of early decay. His paw got progressively worse and when I called them to have him admitted they told me to wait a few hours for the emergency vet. Despite me saying he was bleeding. They told me to take him elsewhere.

I took him to Balcatta 24/7 (who are amazing) and was advised to amputate his leg to give him the best chance of survival.

I had to call and ask for his file to be shared twice that evening as an emergency and by 6.30am the next day they still hadn’t sent it and I was told they sent it to another vet when I was very clear where to send his file.

Previous to this I had a receptionist swear and curse at me because of departments error.

Then in addition my boy was refused medication for his epilepsy when I’d ran out on a public holiday.

Luckily my local pharmacy was helpful.

One of the vets in medicine was also quite rude and questioned why I had let his paw got bad when I took their advice and used a spray that did nothing to solve the issue of his paw! It’s just an absolute disorganised nightmare of a place.

That said some of the staff are lovely and have been lovely to me as well but I’ve had enough bad experiences not to be going back. The old staff and receptionist were lovely though.

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M N

Reviewed on Google

Very poor service and the staff not helpful and friendly.
Really disappointed!!
And is not 24 hours emergency vet hospital
I’m not recommend.

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Thank god for this emergency clinic!!! I have been there after hours twice now and both times I have been totally put at ease, prompt and quick diagnosis and very caring staff. I?ve referred friends here and will continue to do so. Sometimes your reg family vet is unable to assist and these guys should be your next call!!! Highly recommend them!

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Kevin Tran

Reviewed on Google

I regret taking my dog here for his last few months before he passed away. After doing some research and speaking to another vet after my boy passed we are pretty sure he had a tumour. Very disappointed that this was not even mentioned once in the 4 months we started coming here that it could be the cause of his seizures and was not offered MRI scans until the weekend he passed. Also devastated I had to say goodbye to him outside of the clinic in the side alley at night!

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