PetSmart South Rochester love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart South Rochester has been getting a lot of buzz from pet owners for various reasons. Many folks swing by for quick visits, like adoption events, and while some say it's too short a trip to judge, the overall vibe is positive. The staff gets a thumbs up for being friendly and fun, with a special shout-out to their slick order ahead/pick-up service that even includes a treat for your furry friend at checkout. There's praise for their grooming and wide selection of products, making it a go-to for pet care needs. However, it's not all wagging tails; one customer had a less-than-stellar grooming experience, highlighting the importance of consistency in service. On the flip side, the aquatic plant enthusiasts and those looking for a new scaly or furry family member seem chuffed with their finds. The store's atmosphere and cleanliness are consistently mentioned, alongside the helpful and knowledgeable staff, making it a hit for both pets and their humans. While there was a hiccup with early closing times frustrating some, the overall sentiment suggests PetSmart South Rochester is a beloved spot for pet owners, offering great deals, a welcoming environment, and a chance to spoil pets rotten with cute outfits and high-quality care.
Last Updated: 11/02/2024
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Business ID: 54823
MEGKmom Bush
We were in and out looking for an adoption event. Not enough ti.w to say good or bad
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Marie Moore
Nice and neat. friendly staff
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jeffrey smith
Fun staff and knowledgeable
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Stacy Platz
Staff is always friendly. Order ahead/pick up is really slick. Our dog comes in with us often and they always have a treat for him when you checkout.
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Michele Sneed
Great haircuts and supplies for the dog and other animals.
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Rob Lichner
Good staff. Great selection of products
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Madeline Pennington
Went here to get my dog groomed with Andrea.
My dogs hair was cut so uneven, the hair cut wasn’t completed, she clipped one nail down so far it was bleeding, and his ears weren’t cleaned.
When we picked him up he was so sad, he is usually never like that when we pick him up from a groom. Very disappointed.
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Jason Morrow
I went there for their aquarium plants. All their plants were in good shape. Not only ly did I buy plants, well I ended picking up some Panda Cory’s also. Their tanks looked great and the price was great fir them.
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Sarah Blankenfeld
Great customer service!!
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Jessica Aguirre
Excellent customer service!! Very friendly environment!! Always feel welcomed😊
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