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Pets On Parade Contact Information and Customer Reviews
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Reviews (76)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Pets On Parade seems to be a bit of a local gem for pet lovers, despite a mixed bag of reviews. Some customers have raised concerns, notably about the condition of the rabbits, which hopefully prompts a swift cleanup and care improvement. On the flip side, the shop shines bright in many areas—its friendly and knowledgeable staff, a wide array of pet supplies, and particularly its aquatic and avian offerings, receive heaps of praise. Whether it's the quality of stock, the range of products, or the expert advice on offer, many find Pets On Parade a happy place for all their pet needs. The shop's commitment to providing great service, alongside a variety of goods at reasonable prices, makes it a recommended stop for pet enthusiasts. While there's a note of caution about ensuring the health of pets at purchase, the overall sentiment is that Pets On Parade is a valuable resource for the community, with staff that goes above and beyond to assist and educate their customers.
Last Updated: 02/02/2025
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Business ID: 9128
Casey
First Review
The rabbits in closure is shocking the poor rabbits had flys blowing around them i really hope the store owner sees this review and staff clean their act up.
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Barb Webb
A very happy place.
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Gaz Backman
Very helpful,
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Jovins Kuriakose
One of the best local pet shop with friendly customer service.
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ranjana tantirige
Limited choice for me
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Samantha Young
Friendly and helpful staff
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Norm Stone
I bought baby chicken feeders. Even more flimsy than usual. Not cheap
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Phillip Longley
They were amazing when we went to get a new fish tank. Great range with expert advice. Products were good quality at a reasonable price. Will be using them for all our pet shop needs from now on
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harley bennett
Love it
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Katherine Bell
Excellent customer service, very helpful, knowledgeable and knew the answers to all my questions. Great range of aquarium supplies.
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Kym Jackson
Very kind knowledgeable and helpful people here.
Helpful ReviewGreat quality stock, animals and aquarium life (plants&fish)
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Steven Phelan
Very helpful, and good friendly service.
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Tracey Lee
Lovely service great pet shop for all your pet needs i would highly recommend them to anyone and prices a great
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William Mercieca
Great service and good variety of stock.
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Brad Esmore
Lots of fish and birds. Friendly and knowledgeable staff
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Rebecca Bowles
Sold a rabbit with health problems but thats our fault from not buying from a breeder
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Jacqueline Lunn
Love this shop
Helpful ReviewLarge variety of pet needs and goods
Great Staff
Love chatting with the cockatoos on my way in the store
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D W
Very helpful staff, and quite helpful with information on the care of the fish we purchased.
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Lorraine Avery
Great service and good stock
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Thon Vaultron
Very Helpful Staff. Wide range of knowledge.
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Kelly Russo
very helpful healthy animals
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Mark Forrest
Great fun place but thay know there pets must go to
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Nisha 365
Friendly & helpful even tho I was only enquiring on stuff & did not buy anything that day. Thank you 👍🏽👍🏽
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Tiarna Giddings
Great range of pet supplies
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Chris Swart
Excellent pet shop, all livestock for sale were in good condition and looked happy. Would definitely go there again
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Amy
Great service and well priced variety of fish. Staff were well informed and helpful.
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Renee Wills
Love everything here…service exceptional
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Jess Young
Always fantastic customer service
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Andrew Stafford
Very knowledgeable
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sean davies
Friendly and helpful staff.
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Linda Lecomte
Very good
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Renae Moritz
Very knowledgable salesman, friendly clean and professional.
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Jenna Thompson
Great help in getting my lil girl a bunny
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Maryanne Kelb
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(Original)
Helpful ReviewNi
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Amy Winnell
Great service and well priced variety of fish. Staff were well informed and helpful.
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Sarah Gordon
Fantastic service as ever. Thanks Jackie for all ur help.
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Stacey Watts
great customer service and good range to choose from
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Emma OLiver
Nice family owned local business. Great variety of animals and pets. Friendly help available.
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Bev Rogers Mcgrath
The staff are very friendly and helpful
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Cheryl
Great spot for all pet supplies or any pet information
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marco melissari
Gr8 team willing to help where they can
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Robert Cremona
Nice happy faces will Shop again
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Fiona Pertzel
It has lots of animals, including reptiles
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troy hotchin
Love the fish and birds range. they also have others pets as well.
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Rachael Cecelja
Good service great owners & staff. Only pet shop in Shepparton that you should visit
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Peter Mcbride
Helpful staff and good quality products and services.
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Brian Sinker
We bought our rabbit from here. The staff were quite helpful and gave some great advice and care tips.
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Littlebigmore28
Love it.
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Kathleen Lomas
Bought our Tarantula from here, great customer service and finally added invertebrates to their range
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Sarah W
Always something interesting to see. Clean shop.
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Emmersonkerr 08
There was amazing great service
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Kim Thomas
Lovey service
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Jame O
Owners are brilliant.
Helpful ReviewThey are friendly and helpful.
Assortment of stock, reasonable prices.
Best pet shop in Shep!!!
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Iaim Mcclair
Great place to shop very helpful and frendly will shop there again
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clinton kiely
Always a pleasure
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Wendy
Very helpful.
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Chris McGregor
Great place and good selection
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jazzy momo
They have always got everything you need n if not they can order I sell n breed fish so they always have fish ..
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Deborah Shaw
Very friendly, healthy clean animals.
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Aaron Surtees
Over priced
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June Newman
I had a young man named Dennis on Sunday serve me at Pets Parade. He was a delight , so helpful when i was buying myself some fish. Made my visit to the pet shop a happy one. Well done Dennis. Thumbs up
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Barbra Woods
Central location
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Anna Hansen
Always very helpful, polite staff, great selection of products.
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Darren james
Not to bad place
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Gianni Gobbo
Great staff, very helpful and friendly. Always finding myself going to Pets On Parade for advice and produces.
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No Sleep Sierra
Great staff have purchased lots of birds worth thousands
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Mark Stokes
Staff are lovely and know their stuff and obviously love animals and shop is always spotlessly clean including enclosures.
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Bindy Love
Wide range of products and if anything is unavailable they do their best to get it or something similar.
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Lindy Crocker
We brought a 90 dollor filter that was oversized for a 6 ft tank we only have a 3ft tank then after the fish were pulled into a cyclone they told me to complain on FB if I wished totally useless that is the last dollor they ever get from us Just to add to the fun we got gold fish with white spot disease after our kid fell in love with his fish treatable but heart breaking
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Glen Wallace
Brilliant service excellent range and good prices
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Kathleen Argaet
Thank you for my fish 🐠🐟🐡
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Geoff Doughty
very good
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Josh Clissold
Great range friendly staff
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Ashley B
Never had any dramas from this shop, always clean and friendly 🙂
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Justin Robertson
Always clean & smelling nice, fabulous fish 🐠 fur & feathers
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rhiannon Alexander
BEWARE
Helpful ReviewBAD DISEASED PETS DO NOT BUY FROM THIS PET SHOP.
the shop workers are really nice just to get the sale and dont no there stuff about pets
and half the pups are from puppy mills.
bunnies and guinne pigs only last a week and than die.
now my 3 year old bro has to learn about death.
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