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PetSmart Westminster love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Westminster seems to have a mixed bag of experiences according to various customers. While some have expressed concerns over specific incidents, such as a less-than-ideal grooming experience due to perceived employee insensitivity towards pet behavior, and the unfortunate sale of unwell fish, others have shared quite positive notes. Many customers praise the store for its cleanliness, well-stocked shelves, and the friendly, helpful staff. From finding everything one might need for their pets, including a vast selection of cat food and products, to enjoying great customer service and appreciating the in-store vet clinic and adoption services, there's a lot to like. It's evident that while PetSmart Westminster has its challenges, like any store, there are plenty of shining moments as highlighted by satisfied pet owners who have found value in their visits. Whether it's adopting a new family member with the help of knowledgeable staff, enjoying the well-maintained store environment, or finding that perfect bee toy for a kitten, the experiences seem to range widely, suggesting that while improvements could be made, many customers find what they're looking for and more at PetSmart Westminster.
Last Updated: 2024-02-25


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  • jaw wat
    Reviewed on Google

    Taken my dog here for a brush and bath several times and had a great experience until today. Employee that brought my dog out to me had a very rude tone and told my that they we’re concerned about my dog trying to lick them during the service and they would note this for further appointments. I feel like a dog licking a person is just a dog doing dog things. Unsure why they made it such a big issue. If you’re concerned about a dog licking you then you probably shouldn’t be a dog groomer. Every other time I’ve been here they’ve told me my dog has been nothing but sweet and well behaved. Won’t be back.

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  • Lydia Perez
    Reviewed on Google

    Went in for a dog leash and it was a nice store. Walked out with what I needed and a few more things for my dog.

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  • David Fillner
    Reviewed on Google

    They have pretty much anything you could want for pets. Almost too much. Hard to find help.

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  • Marguerite
    Reviewed on Google

    Had a great selections of cat food.

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  • Bill MUISE
    Reviewed on Google

    Always friendly and knowledgeable helpful!!

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  • Karen Kowalski
    Reviewed on Google

    Love they have my ex food

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  • kris booze
    Reviewed on Google

    great prices and friendly, helpfully staff.

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  • Abigail B
    Reviewed on Google

    Selection is pretty great for an in person store, they have a salon and vet clinic, adoptions and great selection of toys, equipment for pets of all kinds. Staff is hit or miss on attentiveness and helpfulness. I mean it’s a well stocked pet supply store, and it’s clean. What more can you ask for?

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  • Marie King
    Reviewed on Google

    Clean, well stocked and customer service was great! Employees are so nice and helpful

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  • How to by V
    Reviewed on Google

    We took our puppy Snoopy here and it was a great experience! Allysa was amazing! A lot of the results come from putting in the work at home with your puppy. You get so much more value out of the training if you apply the lessons learned from PetSmart on a consistent basis.

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  • roberto aguilar
    Reviewed on Google

    Muy buena atención al cliente

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  • Angelica Garfio
    Reviewed on Google

    always gotta get a bee toy for my kitten bc it’s her FAVORITE. Love this store.

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  • Kimberly Rubio
    Reviewed on Google

    This store is always kind of dark inside and even when I walk around looking confused employees don’t offer to help.

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  • Tera Rogers
    Reviewed on Google

    They were so good with my pup, much better grooming team than the location on melody

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  • Jessica Irwin
    Reviewed on Google

    I love Banfield at this location, but I have to walk through this terrible Petsmart and somehow I have an awful experience every time. The employees here are incredibly rude and go out of their way to make you feel unwelcome.

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  • Dibe Hall
    Reviewed on Google

    Great customer service, clean store and a couple of fur babies to love on+

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  • Alisha Capps
    Reviewed on Google

    I adopted a dog here. She was well cared for and the range of help they offered was incredible. The girl who was working was named Isabelle and she was so kind and speedy and knowledgeable. I feel so lucky to have been able to adopt her and I had such a great experience.

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  • Lisa Engle
    Reviewed on Google

    I brought back 4 dead glofish after only having for 2 days. You could clearly see in the huge glofish tank what my fish had , almost every fish in the tank had.
    They were all sick.
    And the manager said oh well we must have gotten a bad batch. He said we will be getting some new ones in next week if you want to wait. I asked him if he was going to put them in the same tank and he said yes ! 😡
    I said so you’re going to sell all of these? And he said yes!😡
    THEY ARE KNOWINGLY SELLING DISEASED FISH!

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  • Alex Doner
    Reviewed on Google

    Jen and manager Nick were incredibly patient and helpful. Happy such people are caring for the animals in this establishment.

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  • jane Lindsay
    Reviewed on Google

    we brought our dog in today for the first time after moving away from her usual groomer. she is the sweetest lab mix; has grown up around kids and other animals. i’ve heard her bark maybe five times ever. she is a lover. but when she was taken back by the employees instead of ever even talking to her or trying to connect with her to make her feel comfortable, she was cornered up against a wall so that they could look at her hair around her feet and stomach. she was visibly shaking, as she could hear other dogs whining and crying in other rooms and didn’t know these people at all. they never once tried talking to her or offered to let her even smell their hand. no introduction whatsoever. the lady just kept trying to violate her space without connecting with her. It’s like she has never worked with animals before. I could understand if our dog had ever had this issue before or if the woman had made any effort at all to help ease her discomfort/fear. they just gave up and recommended we take her somewhere else. (Which I’m glad we did because the environment did not feel welcoming or friendly). dogs snap when they are scared and repeatedly have their personal space violated !!! this cannot be a rare experience. they’re animals — know how to work with them if you get a job as a groomer .

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Rating

Business ID: 55439

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