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Reviews (70)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Divine Creatures has been receiving some fantastic feedback from pet owners who've entrusted them with their furry friends. Many have shared heartwarming stories of how their cats were not only safe and well-cared for but also received special attention that made them feel right at home. From the ultra-friendly staff to the exceptional accommodation options like luxury window lodges, penthouses, and jungle gyms, it's clear that Divine Creatures goes above and beyond to ensure every cat's stay is as comfortable and enjoyable as possible. The personal touch of regular updates, including photos to the pet owners, has been a much-appreciated service, making it easier for them to enjoy their time away knowing their pets are in great hands. This level of care and flexibility, especially noted in times of unexpected changes to bookings, shows a genuine love and passion for cats that resonates deeply with the clientele. Whether it's a short-term stay or boarding for longer periods, Divine Creatures has proven to be a place where cats can enjoy a safe, nurturing, and fun environment, making it a highly recommended choice for cat boarding.
Last Updated: 03/10/2024
Rachelle R
First Review
My cat was safe and well cared for here. Much as I missed her while I was out of Sydney, I was glad she was at Divine Creatures.
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Andrew Darren
My boys loved it at Divine Creatures in Willoughby. The rooms and jungle gym are amazing and the staff are very friendly and caring to both owner and pet. I had to change my booking mid stay and they were very accommodating. My boys will be returning regularly just as a little treat for them. Highly recommended!
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Julie Baker
My 13 1/2 year old Ragdoll spent 2 weeks at Divine Creatures over Easter. He was a little unsure on arrival, but based on daily photos he settled in well and seemed very comfortable. On return home he was his happy, chatty, normal self. Thanks.
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Steve Sullivan
Always leave our skittish little girl in Divine Creatures knowing she will receive the best care and attention. Makes travelling so much easier knowing she is in great hands. Cannot recommend highly enough!
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Carl Parrilla
My best buddies Ralph & Roxy stayed with the ultra friendly staff at Devine Creatures last weekend and as always were looked after in the excellent accomodation provided.
Thoroughly recommend anyone who needs their cats to be looked after to book them in with Devine Creature.
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Camilla Inwood
Divine Creatures is a great place for Cat accommodation. All the staff have a true love and passion for cats and its shows by the care they take of your pets. May 2 cats have stayed here twice and one of my cats is highly anxious and they always take extra special care of him .
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Manuela Epstein
My 20 year old cat Sami has been boarding at Divine Creatures for many years. She is always very well looked after and sometimes doesn’t appear to want to come home! . The staff know her and all her little individual traits.
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Jo Marsden
The best Cat Boarding.
Your cats are completely safe here. Their welfare is everything to Jules.
Helpful ReviewThe very best in Australia.
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kat albury
This is a review for the Divine Creatures Erina Heights Luxury Window Cat Lodge. My partner and I were so nervous to go away and leave our 7 month old kitten Bert in a cattery. But we were so relieved when we saw this place and met the lovely owner Jules!! Bert was such a happy boy when we returned it made me feel more confident to go away on holidays. We will be boarding here again many times in the future. Thank you so much to the lovely staff at this facility for your devotion to our best furry friends! xx
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Chris Humphries
Took great care of our cat.
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Ash Ko
Very friendly staff. There are different size cabin for the cats, but extra cost for play area for cat, otherwise cat has been kept cabin all day…
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Ian Stokes
Amazing cat boarding and there cat treats food and all you need for your cats
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Anish Bhatt
The staff are friendly and professional and they are located next to the the cake decorating shop on frenchs road. Cats can stay in a penthouse (full floor), new York apartment (space for 2 cats with seating on 2 levels) and deluxe condos (1 level). There are also different themed spaces. For active cats, spend a little extra for the jungle gym which is around $35 a day and they can spend 30 minutes in the gym each day.
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Narelle Hawley
My little Minnie was treated like a princess.
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Michelle Thompson
Absolutely purrfect luxury accommodation for cats! It is evident that Jules, Kate and the team have a genuine love for cats and taking exceptional care of them. I really appreciated hearing from Kate that my anxious cat Midnight showed evidence that she was out and about playing at night in her apartment and was eating. This helped put me at ease while I was away. Midnight came home a very content girl and will definitely return for another stay in the future.
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Craig Brothers
Excellent facilities, wonderful staff, well priced boarding with multiple options. Five toe beans out of five.
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Lauren Fenwick
Our Nala has stayed at Divine Creatures twice. The staff have been so friendly and caring both times. Her first stay was for 3 weeks and we thoroughly enjoyed the Facebook/Instagram updates while on our holiday. We would definitely recommend Jules and her team and would love for Nala to have the opportunity to stay at Divine Creatures again.
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Sharon
As an owner of particularly spoilt cats, I was after a place where I knew they would be treated well. Communication before booking was amazing with Jules being very patient in answering questions. We had booked them in for 4 weeks for our overseas holiday which obviously didn’t go ahead. Divine Creatures were incredibly flexible allowing us to push back the dates and shorten the length at short notice without any penalty. During check in, our pair started hissing at each other and the updates from Kate, including a photo when they finally became friends again, was greatly appreciated. When we picked them up, they were in great shape and settled back home straight away. Thank you to the entire team and we’ll be back once the borders open!
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Pols l
The best thing you could do for your cat!
Helpful ReviewMy cat has come here ever since I got him , 6 years ago, and wouldn’t take him anywhere else!
The staff are all pleasant and obsessed with cats , providing above and beyond care!
My cats on several medications for his tummy and has specific feeding times .
Staff always follow his strict feeding schedules , and excercise him in the jungle gym .
I’m always Amazed by service and my cat always comes home looking better than when he left.
Thanks you 🙏🏼🙏🏼
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Kathy Grudzinskas
My 15yr old, long haired tabby had been unwell. He doesn’t groom well anymore. We don’t usually have him groomed but his fur was beyond what I could manage. Kate was fabulous with him. Max came home clean and knot free and remained calm throughout. Thanks Kate. Max will definitely visit again!
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Sharon Kay
Beautifully run, my babies are so content
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Vivienne Gilkes
Amazing service for a first timer. We were welcomed in for a tour and all our questions answered before booking Angus in. He came home happy and smelling great. Thanks for your care with him (and me!). Have booked him in again already!
I loved all the attention – Angus
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Chris Goodchild
Kate and the team at Divine Creatures were really accommodating for our Bengal. “Rocky” has stayed in many catteries but he is most comfortable and cared for with the team there. Rocky is a highly strung cat and stresses easily, he was relaxed and comfortable at Divine Creatures. Thank you to Kate and the team for your extra TLC. Its comforting when the team look after your pet in such a genuine loving way!!
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Michelle Dwyer
Very clean and staff were very caring and knowledgeable. We will be back.
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Russ Mc
Very helpful and friendly
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Jason Notary
Lovely caring staff that were a great help with my cat. If you are going away and need a place for your cat to be well fed, exercised and cleaned then I would highly recommend.
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Amber Barnes
Absolutely no hesitation in recommending Divine Creatures. Our beloved spoilt homebody old boy loved his holiday at Divine Creatures. We loved getting emails with updates and usually when we’ve been away and left him somewhere he’s on edge, however after his stay was very relaxed, happy and clean. I don’t think he wanted to leave! he’s a little in love with the staff!
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Divine Creatures
Thank you so much for your lovely review Rebecca. We really enjoyed Tigers company and we are a little in love with him as well! Can’t wait to see him again next time
Helpful ReviewLove from his aunties 😺 Meow Meow
Rebecca Dam
Divine Creatures is that & more. It has lovely clean facilities and the staff very much care about your furbaby. Happy to take my Tiger there for his first stay, while we went on holidays for 5 days. Planning to have a 3 week stay next time.
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Rod Morrison
Devine Creatures is an outstanding Cat boarding facility. The staff are so caring and loving and we were happy to leave our cat and were not worried about her the whole time we were away. Nothing is too much trouble for them and they love the cats as if they were their own.
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Renee Peceros (Eleren)
This place is one of the best (if not the best) in Sydney! They are always so friendly, professional, knowledgeable and most of all, very accommodating with taking care of my very demanding and needy kitty cat Felix. Thank you Divine creatures!! You deserve SIX STARS!!!
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Nicholas Mead
Everyone at Divine Creatures were very friendly and helpful. You can see they love cats and will be looking after you loved ones with great care and passion.
This was the first time we left our cats in a cattery so were a bit nervous about it, but after our initial tour of the premises and then after picking them up from our weekend away, none of those nerves were warranted!
I highly recommend Divine Creatures to anyone looking for a safe and caring place for your cats to stay in for any period of time.
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J Evans
My wife and I have taken our cats to Divine Creatures twice now. Each time, we have been very happy with the level of service, professionalism and cleanliness of this cat hotel.
Provided that they are not booked out, we will definitely be using their services for a third time.
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Olivia Maguire
This is the only place I feel comfortable leaving my furrbabies. Our two cats, Frankie & Harriette have stayed at Divine Creatures Cat Boarding 3 different times now and they will be going back there again over Christmas. Everyone who works at Divine is an absolute cat lover and knows how to ensure they have the most comfortable stay. Leaving our furrbabies is very hard but all the staff make it so easy and reassure us that the cats will be well looked after and after having them there 3 times already I know this for a fact. There is no where else i would even consider to leave them at this point in time. Thanks Divine !!
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Bianca W
We couldn’t be more pleased with how well Divine Creatures looked after our boys.
They were utterly pampered and we received regular updates whilst we were overseas. They managed to win over Ringo who is highly anxious and they took wonderful care of him when he was upset initially. The boys didn’t even want to get into their cages when we came to pick them up!
It’s so comforting to know that they have a second home whilst we are away. Thanks so much again to the Divine Creatures team. The boys look forward to seeing you all again soon!
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Kosta Papas
I must say Jules and the team are fantastic, we appreciate all the work and care they do for us. 10 BIG STARS!!!!
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Sue Snape
My almost 14 year old Burmese, Gizmo, stayed at Divine Creatures for the first time in September and we were very happy with the care and attention she was given. Before her stay, the staff were happy for us to do a site inspection of the cattery and were happy to answer any questions. When we collected Gizmo after her 10 day vacation, she was obviously well-settled in; she also had no dramas settling back in at home. It was a relief to see that she had been so well-looked after and we will definitely use Divine Creatures again in future!
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Jasmine Young
This is such a lovely place! My partner had a last minute work trip and I was going to be on holidays at the same time. The staff were understanding and helped us lock in the dates for our cat ;3; lovely place!
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Phill Charlton
My cat was perfectly cared for and the stress of being away from home, was negated by the great staff and facilities.
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Jenny Lou
We boarded our cat Merlot at Divine Creatures many times until, sadly, she recently passed away at the ripe old age of 21 1/2. Looking after a geriatric cat can be demanding and requires a lot of care and sympathy for the animal. All the staff at Divine Creatures were up to this task. Never once was I concerned about leaving Merlot in their care and I was always kept informed on how she was going via email & videos. In fact I was filled with anxiety leaving her in other boarding facilities before I found Divine Creatures! Divine Creatures treated her with great care, dignity and respect and spoilt her to the extent I’m not sure she really wanted to come home. While Merlot is now gone, I will always have fond memories of the care provided to her. I would recommend Divine Creatures to anybody who needs to board their cat. All the crew at Divine Creatures are pretty amazing in my eyes!
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aleksandr yablochnik
Very funny
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Robert Hodges
The best we have used in Sydney. Always know our boys are in good care.
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Angela Gibson
Sassy, Stripey and Samara love staying at Divine Creatures. The accommodation is fantastic and the team, especially Aunty Kate, always looks after them with lots of cuddles and hugs. Highly recommended! 🐱🐱🐱
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Michelle Medway
We were so happy with the care given to our two Burmese girls during their brief stay in Feb 2019. It was the first time we have ever left them at a boarding facility. The staff were wonderful and sent us photos and updates and the girls settled in well. We feel very reassured that they will be well cared for during their next longer stay in July this year. We are keen to see how they adapt to the jungle gym!
The staff are very knowledgeable, caring and helpful. 5 star service!
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Garry Keir
Highly recomended. Very efficent and helpful staff. Such peace of mind to know your cat (ours is 21!)is so well looked after and comfortable if you have to leave them in care.
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Nikki Baker
Excellent in every respect. It was very reassuring to have my 2 burmese looked after so well. The staff are very friendly and caring and are very familiar with all the cats under their care, and give them very personal attention. Highly professional and great experience all round.
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Jordan Smith
Divine Creatures constantly provide outstanding service and care for our feline overlord! I highly recommend them to anyone!
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Melonie Bayl-Smith
Our cat recently stayed at Divine Creatures for a week and we are more than satisfied with the love, care and attention at that he received. The staff are all very approachable and ensured that our cat was happy. We also found the check in/check out window quite generous and allowed plenty of time to collect him after returning from overseas. We will happily book in at Divine Creatures again!
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Natasha Sherwood
Our two cats stayed at Divine Creatures for 15 weeks while we did a renovation. The price was very good and the crew really took care of the boys. They came back looking very healthy and had put on a little weight (in contrast to the prior cattery where they lost 20% of their body mass and looked genuinely sick and in need of vet care). The people at DC are cat lovers and really look after their guests and our boys especially loved the use of the ‘gym (a large room with everything cats need including a chair, bridge to climb over, a large number of steps and so on). My daughters wanted to see their pets regularly which was easy to organise and only needed 30 minutes notice.
Helpful ReviewWe certainly recommend Divine Creatures and will definitely use them again and we thank them very much for giving back our beloved animals in great shape.
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Anita Manchester
Highly recommend Divine Creatures. They take wonderful care of our cat each time he stays. The staff there are kind, caring… and it’s clear they are all passionate about cats! The facilities are the excellent.
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D Mason
We highly recommend Divine Creatures for kitty holidays! The accommodation is excellent and spotless with many choices of room styles. The staff are very friendly and clearly love cats. I always feel comfortable boarding my cat Minki here as I know she is well looked after 🙂
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Judith Godden
Staff are very good and give individual care to each cat. Special thank you to Josh!
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Peppy Mitchell
Excellent friendly and experienced staff give personalised service. Our fur boy settled in and out easily and when we brought him home he was just as trusting and affectionate as always.
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John Coombe
As much as my cat dislikes being away from his castle, if he has to stay in a hotel Divine Creatures is the only place he will accept
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Inez W
Divine Creatures is the only safe and caring place where I would leave my indoor cats. The team are lovely.
Whenever I pick up my cats they look so relaxed and happy. If you plan on leaving your cats here make sure you book them in for jungle gym because my cats love it!
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Roberta Dobbs
The Only Place I Would Leave My Cats
My 2 indoor cats have boarded here on several occasions.
They always come home happy and looking fabulous. The staff are obviously very caring and look after the kitties in a superlative fashion.
Highly recommend.
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Lindsay Gordon-Smith
Our cat Gucci loves her stays at Divine Creatures, her favourite suites are The Ritz and the Fijian. Staff are friendly and caring and love our fur baby as much as we do. I rate this luxury Cat Hotel as the best in Sydney.
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Deborah Caminiti
Very satisfied with the care that my cat received during her stay at Divine Creatures. I was impressed by the clean and comfortable facilities for cats and the caring staff. We would definitely send our cat on holiday here again.
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James King
This team at Divine Creatures are absolutely awesome. I have boarded my cat with vets before and the level of service, care and professionalism does not compare to Divine Creatures. They love and care for the cats as if they were their own. Our cat has never had a bad experience and has stayed about half a dozen times so far (and he is fussy!).
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Marichu Beltman
So many cute animals! Would love to them all home. The keeper seems to be taking care of the animals well and is very helpful and knowledgeable about the animals. Had a great visit
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Rachel Platt
Our beautiful boy Max had the pleasure of his first stay with Divine Creatures last week. The love, care and cleanliness of this divine cat hotel is beyond amazing! The individualised attention is perfect and just what our gorgeous boy needs. Highly recommend to anyone needing peace of mind for their fur babies. We all loved it and will be back again soon, thank you! 🐱💙
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Kirsty Gold
Exceptional service and care. Our cat has had stays at Divine Creatures for the past 4 years. I highly recommend them.
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Michelle Blume
The team at Divine Creatures do a fabulous job of looking after our little cat everytime he stays there – he comes home happy
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kimberley torr
I have been boarding with Devine Creatures now over 3+ times, and they give me 100% complete faith that my little girl will be looked after with great care. Honestly, I wouldn’t leave her anywhere else!
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Rob Wilson
Our little Lady Raffles came back from her holiday at Divine Creatures today full of purrs and very relaxed indeed. Lady Raffles was lucky enough to stay in the Penthouse Suite and she loved climbing the walls using their cleverly designed wall steps / beds. She was really well looked after and would highly recommend to others.
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Janet Porter
It’s pure luxury for the cats here. Highly recommend
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Allison Blair
Our tabby Sox just loves Divine Creatures! He never wants to leave when we collect him and we know they take great care of him. It makes leaving them that much easier to bear knowing they’re in such good hands.
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Jen Jackson
Chandler loves his visits and the attention from all the lovely cat cuddlers at Divine Creatures. It’s fantastic to be able to leave him and have peace of mind.
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Robyn Davies
This is Koshka’s home away from home! We wouldn’t look anywhere else. Always a friendly and caring environment. Thanks again! 💕
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Kate H
My cat has been going to Divine Creatures for her holidays for a number of years now and there is no one else I would trust to look after her. The staff are all kind and genuinely care about the cats who stay with them – they are also happy to provide progress updates for owners which is immensely helpful.
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Geraldine Kilgour
I always have peace of mind when I leave my spoiled cat with the Divine Creatures team. They are professional, trustworthy and caring people. I highly recommend Divine Creatures and wouldn’t leave my cat anywhere else. Jules, thank you again for looking after Meadow and for creating Divine Creatures.
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Business ID: 9861
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