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Sydney Animal Hospitals Norwest Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Sydney Animal Hospitals Norwest seems to have a mixed bag of reviews from pet owners. Many clients appreciate the friendly and professional staff, noting their compassion and the thorough care provided to their pets, like managing complex health issues and offering great boarding services. However, some experiences have been less positive, with reports of miscommunication, perceived lack of compassion, and issues with treatment plans leading to dissatisfaction. While some users have found the clinic a reliable place for their pets, others have faced challenges that have led them to seek veterinary care elsewhere. Despite these varied experiences, the clinic continues to serve a diverse clientele, striving to meet the needs of both pets and their owners.
Last Updated: 14/01/2026
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Business ID: 3127
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First Review
I’ve consistently had a very poor experience with Sydney Animal Hospital Bella Vista. I have a nervous dog and they over medicate him for vet appointments even when I have told them trazadone makes my dog more anxious. My past vet was so good. They are horrible with nervous dogs and make the owner feel guilty. If I hadn’t bought their life long vaccination package, I would not be taking him to this place. They added additional vaccination to my dog’s annual vaccination without my permission. For all non-vaccination related appointments I now drive 40 mins to a vet who doesn’t need my dog doped out and doesn’t mishandle him.
Another issue I’ve had with them, they told me a certain blood test was included in my package and then tried to charge $800 for it. It took 6 months to resolve and make them undertand they can’t charge me for something they did not quote me for and told me it was part of the package I had bought/
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Tristen Puruto
Thank you SAH Norwest for our visit today. I highly appreciate the service from SAH, both the initial greeting and with the Vet. Felt welcomed and definitely recommend SAH for any animal concerns.
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Kuan Lai
Always greeted by the friendly staff, even though the dogs are always anxious of coming to the vet they were always welcoming and positive assurance that they’d be looked after!
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Steven Spilly
This place has been a Godsend for my senior dog. I tried a few vets after he got out of ICU from a severe bout of pancreatitis and meningitis and Sydney Animal Hospital at Norwest have been by far the best. Dr Stephen Mansour has been amazing. He performed minor surgery without general anaesthetic to avoid complications and put me onto the Libre scan product which has made managing my diabetic dog’s sugar levels a million times easier. I’m sure this place has added years to my pet’s life.
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Emma
Great service. All staff are friendly and welcoming. Charlie my Aussie Shepherd has been well looked after whenever we have needed to attend.
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margaret rodham
I have being coming up with Dudley for 12 years and have never had any problems. The staff are always friendly, and let me tell you Dudley has never been an easy dog to deal with and yet the staff are able to deal with him in a very professional manner.
21/10/2019, Well it was that time of the year again and Dudley didn’t disappoint, up too his usual agro self, as I walk thru’ the Vet’s door I sing out your worst nightmare has arrived, and poor Dr. Armin Yarandpour drew the short straw this year, he was great with Dudley and all went well, and we all went home with our finger’s intact.
Today the 2nd Jan 2021 we took Dudley to the Vet, as he had been unwell for a week, and we received the devastating blow that he has damaged Kidneys due to old age, we have taken him home with medication and to give him a lot of love and more care. He has done well for his age 13years and 10months. 5th January 2021, It is with great sadness that we announce Dudley passed away peacefully this morning, we will miss him so much. RIP Dudley.
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Sydney Animal Hospitals Norwest
Hi Margaret, thank you for your 5 star review, will pass onto our team🐾
Veselinka Milosevic
Very professional, great service.
Warmly recommend.
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Sydney Animal Hospitals Norwest
Thank You Veselinka. We are so glad you had a great experience with us. Looking forward to seeing you again.
Manju Dewendrage
Wanted to try a place that had individual kennels as my dog was afraid of other dogs. Staff was nice, but place smelled and my dog had diarrhoea after coming back and is a fussy eater ever since coming back.
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Sydney Animal Hospitals Norwest
Thank you for the feedback Manju.
We are sorry to hear that Kukky had some diarrhoea after his stay with us. Unfortunately this is reasonably common when animals board in kennels. A change in environment, with other dog noise, smells and a change in diet can cause some stress induced gastroenteritis. We also noted that Kukky was fussy, but did enjoy freshly cooked chicken while here.
If Kukky is still not 100% please give our team a call on 8883 0411 and speak to Teresa our Manager at Norwest.
Davina Bidart
Had my dog clipped here for the first time and they did a great job. Will attend regular clipping with them.
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Danzellmitch VLOGS
Thank you for taking care of my cloudy boy while we’re away. The staff was very friendly and very helpful. The clinic is very neat and clean. When I picked up my dog after few days, they handed my boy very clean and smell good. I will recommend this clinic for my family and friends that looking for pet boarding while they’re away. 🙃
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Sydney Animal Hospitals Norwest
Hi Danzell, we LOVED having Cloud stay with us, and look forward to having him stay again 🙂
Thank you, everyone at Sydney Animal Hospitals Norwest