Bendigo Animal Hospital is featured on The Pet Community as a trusted provider of vet services.
Bendigo Animal Hospital Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
At Bendigo Animal Hospital, patrons share a mix of experiences, painting a picture of a well-loved and professional veterinary clinic. Many pet owners have praised the hospital for their compassionate and expert care for their pets, with staff going above and beyond to ensure a positive experience. They appreciate the exceptional service from the team members, specifically stating their satisfaction with vets like Maddy, Jamie, Max, and Claire who took the time to build trusting relationships with their pets. Even amid some negative experiences, the majority highlight the hospital's dedication to providing high-quality care and their willingness to accommodate emergency cases. The team's patient-centric approach and their kindness during difficult times, such as the end of a pet's life, have also been lauded. Whether it's regular check-ups, surgeries, or emergency treatments, Bendigo Animal Hospital continues to be highly recommended by many. However, some clients have raised concerns over the cost of treatments, advising future customers to investigate payment plans for unforeseen pet illnesses.
Last Updated: 23/10/2023
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Business ID: 12906
Elaine Williams
I rang at 9am today Sunday , had my extremely sick dog in the car and was told there were booked out. It’s supposed to be an emergency service from 9-11am. They tried to give me phone numbers two of which didn’t exists and the third rang out. They won’t do a home visit either unless you are a customer of the clinic.
Luckily I was treated with kindness and compassion at McIvor Rd Vet and unfortunately had to have my little dog Euthanised as he was so ill. Shame on you BAH.
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Paul
Very professional team ! We have a very good experience. Our dog got sick, first we take it to another vet, they let us down. That afternoon our dog got very sick and in my panic I drive my dog to the Bendigo animal hospital . They so kind they accepted me without an appointment ! Next morning they operated on her, all went good. Thank you for the caring team and special thanks to Fiona loving Ruby ? Bendigo animal hospital highly recommended.
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Snezana agatonovic-kustrin
It was a bad decision to see them. Hungry for money, do not really care about the health of your baby. After a surgery my baby was sent home with a poo attached to her tail. They told us that all went well, but Magic is not with us any more after two months of struggle.
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Max Seegers
Max and the team are great with our pets
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Helen Barton
Thank you to everyone – your support for my pets over the years has never failed – beautiful caring service again last week. Can’t fault any of the team. Thank you 🙏
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Paul Kishazi
Very professional team ! We have a very good experience. Our dog got sick, first we take it to another vet, they let us down. That afternoon our dog got very sick and in my panic I drive my dog to the Bendigo animal hospital . They so kind they accepted me without an appointment ! Next morning they operated on her, all whent good. Thank you for the caring team and special thanks to Fiona loving Ruby ❤ Bendigo animal hospital highly recommended.
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Deb Tranter
A very caring wonderful team. I cannot express how caring and wonderful these people were when it came to the end of our dogs life. From start of cancer to her last breath they were always helpful and compassionate.
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Elaine Price
A Big Thank you to the Team at Bendigo Animal Hospital, I have seen Max and Claire and I’ve deftinately made the right choice choosing you guys to treat my furry friend. First thing this morning I was concerned about my dog and the lovely receptionist helped me from start to finish, she explained everything so well and calmed me knowing I was in the right hands and helped me with an appointment on the day.
Every staff member is so lovely and kind, always smiling when they walk past in the clinic or in reception, can’t speak any highly of this place! Thank you again to Claire who helped my little dog today.
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Anje Hafkamp
I have brought my cat here for about 5 years and dog for 2.
Every single member of staff we dealt with are professional, genuinely caring and kind. My cat has anxiety and they always help her calm down with their gentle demeanor whilst being cheery and engaging my dog. I trust them so much that although I recently moved, I contacted them to see if they recommend any veterinary clinics in the town I moved too.
Sad to leave them as my fur babies became comfortable with them and I now need to find another clinic where the staff are just as knowledgeable and truly care for their patients (they have set a high standard).
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Kristy Webster
I have been using BAH for many years now.
Monday my 2 dogs were play fighting and the little ones eye popped out of its socket. I phoned the clinic straight away and they said to bring her in. I was seen to very quickly. They attempted to put the eye back in with some lubrication however was unsuccessful. I was advised she would need to go under. They explained options and costing to me right then and there. They were caring and very considerate of my dog and also me.
i asked them to do what they would do if it was their pet. Claire was brilliant. She called when she said she would, she updated me and no question i asked was a silly one. She asked if i would like to come and see my dog Charlotte (as she had to stay over night) and i was also to bring our other dog who was at home fretting. I spoke with Clare the next morning where she provided me with an update on how she was through the night and the plan moving forward. Upon picking up Charlotte, Clare explained the medication to me and what to do/look out for and booked us in for another checkup. I couldn’t be happier with the service.
I see a few people complaining about not having their pet treated because they dont have the funds – i think you should investigate the many vets around town that do offer payment plans PRIOR to your pet getting sick and then you will know exactly where to go in future. It is a business and lively hood after all.
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