Petbarn Blacktown believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.

We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.

We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.

So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.

Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!

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Reviews (105)

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4.4 out of 5.0
Rating 4.4
  • Tushar Chakravorty
    Reviewed on Google

    The nosh project fresh food is awesome. Our daschie just licks the bowl.

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  • Brandon Vilches-Pietrantonio
    Reviewed on Google

    Friendly staff just need to answer the phone- tried calling multiple times before close and no answer. Also closed the door before 6pm and I had to knock multiple times to be let in- just wanted to buy a box of cat food and be out (was still out by 6pm after being let in).

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  • Sophie Minguez
    Reviewed on Google

    My daughter loved playing with the cats. Please advertise more so that individuals in the area know that you sell animals are a good rate.

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  • Beryl Drury
    Reviewed on Google

    Great staff. Very helpful. New fish delivered on Thursday if that helps.

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  • Glenn T
    Reviewed on Google

    Nice staff

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  • Greg John Abraham
    Reviewed on Google

    Great products,friendly staff and reasonable prices.

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  • Elaine Schurman
    Reviewed on Google

    Staff are always so helpful and friendly. A truly amazing shopping experience each time.

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  • Ben Davis
    Reviewed on Google

    Good range of products. Friendly and knowledgeable Staff. Prices are competitive.

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  • Carolyn Griffiths
    Reviewed on Google

    Always friendly and helpful

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  • Samantha Conroy
    Reviewed on Google

    The manager Ebony is extremely rude and condescending. I was trying to find my order which had been allocated to the Blacktown store. She instantly had an attitude that she has to help me, like I had interrupted her morning. For someone working in customer service, it was honestly disgusting and has turned me off shopping at the Petbarn Blacktown store for good. It’s extremely disheartening when you are already underdress, because your order has been lost/misplaced, you don’t need someone making it worse, especially someone who is meant to help you.

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  • Georgina Parker
    Reviewed on Google

    I’d ordered a product online and called into Blacktown Petbarn to collect it. The store was clean and tidy and I was greeted by two lovely, smiling young women eager to assist.
    I’ll go there again. A good place.

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  • Brett Roby
    Reviewed on Google

    Great service and helpful staff

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  • joy marie bernal
    Reviewed on Google

    Not selling fish due to covid? Sad!

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  • Suzanne Gomersall
    Reviewed on Google

    Best place for my old dog to get her food

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  • Thao Nguyen
    Reviewed on Google

    They really took care of my dog Benji

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  • Alyssa
    Reviewed on Google

    You can find all your pets needs here. Staff has lots of knowledge if you need help picking out pet products. Plenty of parking space and easy to get to.

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  • Trish Tassone
    Reviewed on Google

    Service with a Smile..Very knowledgeable staff.

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  • Katie Ryder
    Reviewed on Google

    Great staff, helpful and brisk

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  • shannon reginelli
    Reviewed on Google

    Staff are always super helpful and informative still yet to bring our pupper in but we’re sure he’ll have a blast once we do

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  • Gloria Miletic
    Reviewed on Google

    Always great service from the young sales assistants.

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  • Malcolm Haynes
    Reviewed on Google

    Very helpful and the best in competitive prices.

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  • Nick Armstrong
    Reviewed on Google

    Was ignored by staff for over 15 minutes so I walked out and won’t be back

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  • Woz Zel
    Reviewed on Google

    Pet food, pets and supplies retail shop in Blacktown. Retail prices. Good variety of brands.
    A free review from us at Wozzel Local Guide.
    Feel free to follow Wozzel Local Guide on Google Maps. Please click on like if our review was helpful. ©️ 2021 #wozz, #wozzellocalguide #wozzel and Photographer.

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  • Elizabeth McMurray
    Reviewed on Google

    This place is great, the staff are always super helpful and friendly?

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  • Aggie Kasicz
    Reviewed on Google

    As always a very nice experience.

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  • kim longue
    Reviewed on Google

    The staff are always very helpful and go out of the way for all your Pet needs. I was looking for a harness for my dog and Ebony went above and beyond to help me find the perfect fit for my furbaby Pippa. Thanks again Ebony!

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  • Les Towers
    Reviewed on Google

    Lady of the name June absolute bonza service

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  • John Tosh
    Reviewed on Google

    Only problem i had was they didn’t email me a confirmation to pick up my order with click and collect had to ring up to confirm

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  • Paul Eggleton
    Reviewed on Google

    Great place for all your pet needs.

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  • Maggs Lani
    Reviewed on Google

    So Expensive ☠☠☠☠🤦🏽‍♀️

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  • Melisa Killiby
    Reviewed on Google

    Great for other animals but I feel the variety of hay is not that great.

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  • Cath T
    Reviewed on Google

    Staff was kind and very helpful and was able to advise which product is more suitable to my pets need. Thankyou

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  • noora yazdani
    Reviewed on Google

    Helpful staff, always have sales and they check if you eligible for discount. Best customer service

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  • Mayank Dixit
    Reviewed on Google

    👍👍👌👌Great place
    friendly staff and helpful 👌👍👌👍
    Very nice and big store……#@👌👍👌👍
    Price also not much …..@#….
    Fast check out and always helpful..never
    Kept waiting for too long when they do get busy….😊😊😊😊😊#@….
    Good range for dogs food and toys…#@…👍👍👍👍😊
    You can do online shopping also….#@…👌😊👍👍

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  • Kerry Southam
    Reviewed on Google

    Staff friendly and helpful.

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  • Ken Taylor
    Reviewed on Google

    Very helpful great service

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  • Dominic Calabro
    Reviewed on Google

    Great store for all your pet needs. Easy parking out front and open till late.

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  • natasha peterson
    Reviewed on Google

    Fav

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  • Christina
    Reviewed on Google

    Fast service and never too crowded

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  • Bonny Purac
    Reviewed on Google

    Great things for your pet and they always have advice if you need to know something. Somes things are a bit pricey but on par with other outlets.

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  • MzDiamond Dealer
    Reviewed on Google

    Had a wide range of stock

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  • Mary Rose
    Reviewed on Google

    Has just about everything, and staff are friendly

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  • joseph Galea
    Reviewed on Google

    The staff at the Blacktown store are very helpful and the prices are reasonable

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  • Rori Dimplez (Dimplez)
    Reviewed on Google

    Excellent customer service, everything was laid out neatly, they had an amazing dog bone cookie and little muffins covered in chocolate lookalike my dog absolutely loves it.

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  • Sam
    Reviewed on Google

    Helpful staff.

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  • Aaron D
    Reviewed on Google

    Staff were really friendly. Store was clean and plenty of variety.

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  • Andrea Lord
    Reviewed on Google

    Value for money

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  • Robyn A
    Reviewed on Google

    Great staff very helpful

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  • Brett Burridge
    Reviewed on Google

    Pet barn is pet barn I guess.

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  • Seung-Mo Lim
    Reviewed on Google

    Staffs are friendly

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  • Courtney Lancett
    Reviewed on Google

    Always great service

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  • Kumar Thani
    Reviewed on Google

    Petbarn is where you can find almost all things for your pet however pricewise they are generally dearer.

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  • Mitul Mevawala
    Reviewed on Google

    Amazing service provided by some very helpful staff. We told them that we were 1st time pet owners and then after from then we were taken care off very well. A proper guidance was given in regards to the products to be used and guidance on how to have a good rapport with the pet was provided. A few nutritional tips were also given. Moreover, there were plenty of deals on the products and compared to other shops its very competitive.

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  • Steve Doust
    Reviewed on Google

    Great friendly service, prices a bit step , but your animals are worth it

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  • DJ
    Reviewed on Google

    Great staff and service.

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  • sudhir nayak
    Reviewed on Google

    Very friendly staff and knowledgeable

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  • Mr Bear
    Reviewed on Google

    Love this place! Awesome prices, great friendly staff. Leaves Best friends pets and its competitors in the dust!

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  • Darren Campbell
    Reviewed on Google

    Always great service, Ebony is always helping not just to get a sale but the best option for my pets. As a member its great that you match price with petcircle as im loyal to where I do my shopping. Just got my lityle Jack Russell an Adatil Collar as Im going away for 3 weeks and i will be worried about him with anxiety separation so even though he will miss me Im hoping the collar kerps him at ease, Ebony helped me work out the best size for him and, now Im thinking I should make human collars so I don’t get separation anxiety, o they have a medication for that called VALIUM lol. Thanks guys

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  • chewy chewlos
    Reviewed on Google

    Great customer service great price

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  • Beverly Farrugia
    Reviewed on Google

    Great workers very friendly…

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  • Tyler Moeke
    Reviewed on Google

    Pet store located at St Martins shopping village. Seemed to have alot of standard items for your general domestic animals. The guy who assisted me had good product knowledge and was helpful. Thanks

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  • Paula Wallis
    Reviewed on Google

    Fantastic staff, great product range lots of parking available

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  • sravan kappen
    Reviewed on Google

    Lovely staff

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  • Ember Godfrey
    Reviewed on Google

    Hreat place

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  • Paul

    Staff are friendly, knowledgeable & helpful. She gave us the best price match available.

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  • Achilles Sunnyboy
    Reviewed on Google

    Very friendly and polite staff who have good knowledge of their products and pet needs.

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  • Andrew Tree
    Reviewed on Google

    Over priced Chinese rubbish

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  • Emryk Johncey
    Reviewed on Google

    Its big. Great friendly staff. Good parking. Great range. Go there all the time

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  • Anchal Saxena
    Reviewed on Google

    Great service

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  • Luke Anderson
    Reviewed on Google

    Always have useful hints and advice

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  • Susan Galvez
    Reviewed on Google

    Happy and friendly staff love shopping there

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  • Jen Pr
    Reviewed on Google

    They know their stuff.
    Always have smiles on their faces even when busy in the arvos when the crowds come through after work.

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  • Paul Askin
    Reviewed on Google

    Staff are friendly, knowledgeable & helpful. She gave us the best price match available.

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  • Bryan Reichel
    Reviewed on Google

    Good service

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  • Pamela Politis
    Reviewed on Google

    Wonderful service. A very helpful young lady. Thank you.

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  • Glenn Turnbull
    Reviewed on Google

    lots of things for pets

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  • Scott S
    Reviewed on Google

    I only come in specifically every 3months to buy cat litter & food this STORE is continually out of stock of the items I need a wasted trip today! I leave for overseas today you are out of both cat litter types I use for my cat now I have to go to castle hill for litter as someone is minding my cat. This isnt the 1st time your either out of litter or the dry food I buy

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    • Petbarn Blacktown

      Hi Scott,
      Thank you for taking the time to send us your feedback. Please know we will escalate this feedback on to our product management team for them to review.

      Have a great day!

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  • BJ Jusay
    Reviewed on Google

    Very friendly and helpful staff with my fish and dog needs.
    Bruceee loves the pats also

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  • Laura Baker
    Reviewed on Google

    Highly recommend! Easy parking and knowledgable staff that you can tell love their job. Be sure to sign up as a member to receive the discounts.

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    • Petbarn Blacktown

      Thank you for the great feedback.

      The Petbarn Team

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  • Nicole Peel
    Reviewed on Google

    Super helpful and a high level of customer service. Easy parking at door

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  • Michael Wade
    Reviewed on Google

    Great customer service and huge range

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  • Kirsten Tormay
    Reviewed on Google

    Very clean and friendly staff. Layout of the shop make it easier to find what you need

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  • Kim Truong
    Reviewed on Google

    Friendly service but it’s pretty empty, hope they don’t go out of service.

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  • Pixie123
    Reviewed on Google

    Staff are friendly and knowledgeable. Will be back!

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  • Luke Reader
    Reviewed on Google

    Great place

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  • Diane Rogers
    Reviewed on Google

    Great variety of stock available

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  • Darilyn Adams
    Reviewed on Google

    Good variety of pet goods & friendly staff.

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  • Merlin’s Mum
    Reviewed on Google

    Staff are helpful and knowledgeable.

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  • Mister Metokur Archives NOT JIM
    Reviewed on Google

    Rubbish customer service all the staff seem bothered to provide a smooth customer experience and they all seem very cranky
    Especially the pink haired one

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  • Roberta Stewart
    Reviewed on Google

    Great shop

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  • Karthigesh Siva
    Reviewed on Google

    Very band place………….

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  • neil hobson
    Reviewed on Google

    Good

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  • Michael Comerford
    Reviewed on Google

    Great advice, price matching for members.

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  • peter Ioane
    Reviewed on Google

    Very helpful

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  • CUSTOM CLINICS
    Reviewed on Google

    These guys are always so helpful and go above and beyond with any questions I have and ask.
    Also petbarns loyalty program is very much worthwhile!

    Have been to a couple of other Petbarn stores, the range is great across them all but the service at Blacktown always keeps me coming back here 🙂

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  • Les Saville
    Reviewed on Google

    Collected a gift for my friend and her best friend with a waggly tail.

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  • Sam Asschers
    Reviewed on Google

    Staff were awesome friendly fantastic range of products

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  • Zaneib Tahlil
    Reviewed on Google

    It is ok but it can depend on the staff serving you. Generally good service and ok prices.

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  • Ben Dobbie
    Reviewed on Google

    Fantastic place. Store manager is great. They are always willing to go above and beyond to give you a hand.

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  • thelionden07
    Reviewed on Google

    It has almost everything for pets,

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  • Mourad Garabedian
    Reviewed on Google

    The are the best.

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  • karthigesh Sivaganesan
    Reviewed on Google

    Very poor customer service,
    two weeks ago I bought a fish tank air pump. since last weekend it is not working as normal. I have already spent more than 4hr and two visits to the store. They are not ready to replace the pump, always find reasons to refuse. ……………., i went to another shop and test with new similar model air pump with same pipe and air stone, it is working perfectly with new pump but it is not working with 2 weeks old pump which i bought from PETBARN !
    Not a friendly business. Staff arrogant………..

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  • Janet Mcguire
    Reviewed on Google

    Good for dog not too good for cats and birds

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  • Marty Wilson
    Reviewed on Google

    They have anything you need for your pets.

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  • D Lo
    Reviewed on Google

    (Translated by Google) Very good!

    (Original)
    都很不错!

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Business ID: 15188

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