West Blacktown Veterinary Clinic is featured on The Pet Community as a trusted provider of vet services.
West Blacktown Veterinary Clinic Contact Information and Customer Reviews
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Andrew Rickard
Reviewed on The Pet CommunityFirst Review 0
Allen Dockett was extremely good the new owners are over charging and are not honest with what they are saying or charging for! Avoid the place!
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Kaitlyn Jane
Reviewed on GoogleMy pug had an emergency c-section with them on Friday. The team was amazing and reassured me that she was going to be ok. Very helpful with any inquiry’s about the baby puppies. A really good experience, highly recommended this vet
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Jag Deepak Malhotra
Reviewed on GoogleMy bulldog ’ Marshal’ was treated by Dr Angela who was very good. I am happy to recommend them.
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Kyrraleigh Kemp
Reviewed on GoogleThe best vet I have ever been to. They have handled all my pets needs with love and compassion. They truly care about your pets. I had my senior cat euthanised recently due to health issues and the way they handled it could not have been better. They made such a sad occasion that little bit easier with their respectful and caring nature.
Helpful ReviewTheir prices reflect the fact they are in it to look after your pets and not to make a quick buck.
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Keshav Joye
Reviewed on GoogleWest Blacktown has been very welcoming. Each staff member were very polite and compassionate towards animal. I had brought in a very sick strange cat (Milo), which me and my family started loving and maybe willing to keep him later on. Milo had cancer, so they had to put him down, they did not even think about money and did what they could for him. We all miss Milo and we love him so much, now we are looking forward to adopt a cat soon and we will surely bring him there. I highly recommend this place, very polite and professional.
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Mehtap Ozkan
Reviewed on GoogleSadly and painfully our ‘most precious’ family pet of almost 16yrs passed away at home recently 💔💔
Helpful ReviewIn total shock and disbelief we somehow got ourselves to West Blacktown Veterinary Clinic.
They immediately took us in to a private room and allowed us as much time as we needed to grieve and say our final goodbyes 💔 The staff were very compassionate.
Yesterday, we received a card in the mail with a personalised message of condolences and was wonderfully surprised when prints of our dogs paws fell out.
We will cherish these forever 💙💙
Thank you to all the staff at the clinic for being so caring and understanding in our time of sadness.
Thanks especially for the card and the paw prints that fell out of it… it was a sad but beautiful ‘most precious’ gift 💙💔
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Mark Fleming
Reviewed on GoogleWe choose a vet with the same care we would a family doctor. We are very pleased with the team at West Blacktown, professional, caring, knowledgeable and kind.
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West Blacktown Veterinary Clinic
Thank you Mark 😀
Helpful ReviewDonna Phythian
Reviewed on GoogleWest Blacktown Vet Clinic is by far the very best clinic around. The team care so much about all their patients, they are all dedicated, professional and passionate about pet health. I have been bringing my pets here for over 20 years and would never go anywhere else. I always have complete confidence that my pets are treated by the staff with as much love and respect as they treat their own.
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Tori Carpenter
Reviewed on GoogleI could not recommend this vet more. The staff are amazing and treat my little dog with the most respect and compassion. My dog has made a few trips to this vet already and each time the staff have been amazing, they explain everything so well and I know he is in the best hands possible. Their support during and after the trips has been great and I would absolutely go back to this place in a heartbeat!
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shakira salinas
Reviewed on Googletook really great care for my animal, and price was lower than i was expecting for what my cat had to have. Great Vets!
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West Blacktown Veterinary Clinic
Thanks for your review Shakira! We really appreciate it!
Helpful ReviewHenryk
Reviewed on GoogleIf you have a dog or a cat with a health problem you can take your pet to this vet knowing your pet is in good hands. The vets working here are knowledgable and care about your pet as well.
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West Blacktown Veterinary Clinic
Thank you for your kind words Henryk. Our team really appreciates it 🙂
Helpful ReviewMila Harris
Reviewed on GoogleI have been bringing my two dogs here since they were puppies and even for puppy school. My dogs loved being looked after by Dr Allen Dockett, he was understanding, honest, passionate about animals and the prices were very fair.
Unfortunately, once the clinic was sold to new owners this place has gone downhill for many reasons. I tried giving this new clinic chances and its upsetting that I will need to go elsewhere.
Appointments booked in are not scheduled on time and the prices are absolutely ridiculous. They are never discussed and additional hidden fees are always added onto your bill without your knowledge.
I wish the clinic would be upfront with costs before you go ahead to making payments. Receipts are not explained or given to you but instead you need to wait to be emailed which you do not receive until you keep calling and asking for it to be sent.
The previous ratings for the clinic is reflected upon the old owners not the present. I will now look for a new clinic because I can no longer afford it and I do not like how greedy and dishonest this clinic has become.
This place used to be all about the care of animals but now its just about earning as much profit as possible.
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Michelle Moores
Reviewed on GoogleBest vet around!
Helpful ReviewCouldn’t recommend them enough.
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West Blacktown Veterinary Clinic
Thanks for your review Michelle. We love seeing you and Sasha 🙂
Helpful ReviewAmra Hrnjadovic
Reviewed on GoogleFriendly and helpful
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West Blacktown Veterinary Clinic
Thank you for the review Amra! Our team really appreciates it 🙂
Helpful ReviewChris Salama
Reviewed on GoogleProfessional animal and customer service. Highly recommended. Always friendly
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West Blacktown Veterinary Clinic
Thanks for the review Chris! We really appreciate it 🙂
Helpful ReviewHannah Reed
Reviewed on GoogleWonderful competent vets. Great atmosphere and not overly expensive. Could not recommend more.
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West Blacktown Veterinary Clinic
Thank you for your kind words Hannah. Our team appreciates it!
Helpful ReviewRebekah Lang
Reviewed on GoogleTook my rescue dog here for a routine check up and saw Vet Gina. She was an absolute dream and took so much time and care with my pup before even beginning the examination. Gina explained so much to me during the visit and also mentioned things to be mindful of as my dog is a staffy such as skin infections and other skin issues. My dog absolutely loves going to the vet and walks in like she owns the place after just one visit.
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West Blacktown Veterinary Clinic
Thank you for your kind words Rebekah. We are so happy to hear you and HeyHey had a lovely visit and we look forward to seeing you both again soon 🙂
Helpful ReviewMark Lewis
Reviewed on GooglePoor on fees
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Glen Bryant
Reviewed on GoogleThis vet cant even keep to booked appointment times!
Helpful ReviewWasting peoples time and putting others in even after we were first!!
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Rossco
Reviewed on GoogleFriendly staff willing to take the time to explain new concepts and ideas, display of patience for new pet owner questions even while on a busy schedule. Very professional establishment. Fair prices for the nature of their work, which is expensive but as is to be expected with the nature of pet ownership.
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West Blacktown Veterinary Clinic
Thank you for your kind words and review Rossco. We are happy to hear you had a positive visit and we were able to meet expectations 🙂
Helpful ReviewGreg Molineux
Reviewed on GoogleThe best vet in blacktown
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West Blacktown Veterinary Clinic
Thank you for your review Greg. We really appreciate it!
Helpful ReviewAlan Brackenbury
Reviewed on GoogleVery friendly staff. Focus is really on your fury friend.
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West Blacktown Veterinary Clinic
Thanks for your review Alan 🙂
Helpful ReviewBladed Platinum
Reviewed on GooglePLEASE READ !!
Please do not be fooled by these fake 5 Star reviews. There is nothing genuine about this vet ! They are not professional & lack customer service experience. They constantly add additional fees which are never on paper & expensive. They expect you to agree with any additional cost. They mistreat there animals, I am the last person to write a review however a place like this I hope my review encourages others to stay away from here. They will mistreat your animals with lack of experience and knowledge, prescribe medication which is not needed and they will always reschedule appointments just so they can make money on consultation fees when they can just prescribe the correct amount of medicine in the first place like other vets do !
They always seem to have excuses, my dog has come back from here with a cut, come back with expensive medication which did nothing ! When I went and saw a secondary vet for a second opinion they went straight to the point and fixed the same issue in 2 weeks worth of medication for something these clowns have been spending months on, they didn’t even diagnose the issue.
I have already reported this business & I hope action is taken. These new owners are clueless.
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Aida Mehrad
Reviewed on GoogleToday was our first time going to west Blacktown Veterinary. Because of good reviews, we chose this clinic. Dr. Georgina examined my goldie. She was very kind, friendly and knowledgeable. So, I think we made a right decision. We are satisfied with this veterinary.
Helpful ReviewThank you all,
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West Blacktown Veterinary Clinic
Thank you for your kind words Aida. We are so glad to hear you are happy with our service and hope we can continue looking after Afreen in the future.
Helpful ReviewRachael Locke
Reviewed on GoogleThe staff were Amazing with our puppy. Regular updates and were always kind and thoughtful. Great team
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West Blacktown Veterinary Clinic
Thanks for your lovely review Rachael. Our team really appreciates it 🙂
Helpful ReviewAttila Feher
Reviewed on GoogleI wish I was writing this review on better terms but unfortunately I am not. On the 18th of Jan we turned up to the this vet clinic with our beautiful cane corso, who was not in a great state. He ended up having a ruptured heart tumor that we were not aware of and had to be put to sleep. I just wanted to say thank you to the staff for keeping Odie alive for us to say goodbye and seeing us in short notice. Thank you for being honest in the best approach for odie, even though it’s not what we wanted to hear. Thank you for letting us grieve in the clinic and thank you for sending us the beautiful card with his paw print that we will cherish for the rest of our lives.
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West Blacktown Veterinary Clinic
Thank you for your lovely words Attila. We know how difficult this time has been and we are glad to know that we were able to make it that little bit easier for you. Odie was such a handsome big boy and his paw prints will remain on your heart forever.
Helpful ReviewMark Pennington
Reviewed on GoogleI recently had to have my 16yr old dog put to sleep
Helpful ReviewThe team there were so compationate and curtious, they really care both about your animal and your feelings even to the point that a couple of days later I recieved a card in the mail, a personalised note of condolence with my pets paw prints on it which I will keep forever
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West Blacktown Veterinary Clinic
Thank you for your lovely words Mark. We are glad to have made this difficult time that little bit easier for you. Tasha was a beautiful little girl and her paw prints will remain on your heart forever.
Helpful Reviewashleigh Zaragoza
Reviewed on GoogleI drive from Glenmore Park NSW just to take Ollie here to West Blacktown Veterinary Clinic, all the staff are amazing with Ollie and they make sure he has a great fun time. I highly recommend taking your beloved Pet here.
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West Blacktown Veterinary Clinic
Thank you for your kind words and review Ashleigh. Our team appreciates it! We love seeing you and Ollie at the clinic 🙂
Helpful ReviewPhil Marriott
Reviewed on GoogleRecently we had to have a beloved dog put down, West Blacktown Vets have been looking after him for 17 years and theyŕe courtesy shown during this time was much appreciated and hard to beat, Thanks Everyone at West Blacktown Vets stellar job over the years, highly recommended for your pets continuing health.
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West Blacktown Veterinary Clinic
Thank you for your lovely words Phil. We are glad that we could make a difficult time for you that little bit easier. Take care.
Helpful ReviewKristina Bacci
Reviewed on GoogleBest vet clinic ever! So welcoming and they truly care about your pets, will not go anywhere else.
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West Blacktown Veterinary Clinic
Thanks for your kind words Kristina. Our team appreciates it 🙂
Helpful ReviewVenesse Angeles
Reviewed on GoogleWonderful vet! The staff are all friendly and prices are appropriate.
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West Blacktown Veterinary Clinic
Thank you for your review Venesse. We really appreciate it!
Helpful ReviewRebecca Gorst
Reviewed on GoogleMy beautiful baby Saoirse (miniature dachshund- 10 months old) recently required emergency surgery and the staff- VET and Nurses at West Blacktown Vet Clinic stayed back to ensure she received the care that she deserved. The manager was upfront and explained everything to us in a way we understood to ensure the best outcome for our puppy. I cannot say a bad word about any staff member at the clinic they are all polite, friendly and professional. They cared for my family member as if she was their own. I have even received follow up phone calls to check on Saoirse post operatively- so caring and I would recommend this clinic to anyone. Absolutely amazing !!!
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West Blacktown Veterinary Clinic
Thank you for your lovely words Rebecca. Our team really appreciate it! We are so glad to hear everything went well for your visit, and that Saoirse is doing well after her surgery 🙂
Helpful ReviewPaul Murphy
Reviewed on GoogleCannot speak highly enough about the entire team here. Always an absolute pleasure to deal with and I really appreciate how gentle they all are with my cats
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West Blacktown Veterinary Clinic
Thank you for your kind words Paul. Our team really appreciates it!
Helpful ReviewAlma arnautovic
Reviewed on GoogleVery friendly veterinary clinic, managed to squeeze me in to have my dog checked last minute. From the moment we arrived to the moment we left the staff were super friendly and helpful. To top it off a follow up phone call was made to myself to check up on my dog which i thought was lovely of them since it wasnt something i had other vets do. Definitely will be returning !:)
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West Blacktown Veterinary Clinic
Thank you for your kind words Alma. The team appreciates it and we are pleased to hear you are happy with our team and service.
Helpful ReviewLubie Vincent
Reviewed on GoogleSuch a lovely and caring team, from the reception to the Vets at the practice ♥️♥️ Wouldn’t take my babies anywhere else! Could see they take so much care and love for the animals, very patient and happy to answer any questions or concerns! Thank you all for being so fantastic with my precious little ones 🐾🐾💞💞
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West Blacktown Veterinary Clinic
Thank you for your kind words Lubie. Our team really appreciates it!
Helpful ReviewRam K Rosales (Ramo)
Reviewed on GoogleWonderful people, looked after my pet well
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West Blacktown Veterinary Clinic
Thanks for your review Ram 😀
Helpful ReviewDan Chambers
Reviewed on GoogleThe staff are great and always helpful. Unfortunately they have never done pay the gap on rspca pet insurance which is annoying and if I leave it up to them it can take three days before they lodge an insurance claim! But otherwise I wouldn’t and don’t trust my three dogs with anyone else! The puppy school was great also! I go anytime my dogs are sick they have treated eye infections and an ingrown hair. They also were amazing when I had to let our Shinzon cross the rainbow bridge.
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West Blacktown Veterinary Clinic
Thanks for your kind words Dan. We love seeing you and your furkids at the clinic. We are able to offer gap only claims for hospitalisations and surgeries, but not for consultations.
Helpful ReviewRebecca Marks
Reviewed on GoogleThe staff here are wonderful! So professional and so friendly. They are just great with our puppy and so helpful in letting us know what care is best for her. Highly recommend west Blacktown Veterinary Clinic!
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West Blacktown Veterinary Clinic
Thank you for your kind words Rebecca. We really appreciate it.
Helpful ReviewNatasha Delahunt Smoleniec
Reviewed on GoogleGreat customer service! I was so anxious but felt put at ease from the moment I dropped my dogs off to the moment I picked them up, I felt like they were in good hands & genuinely cared for. I really appreciated the phone call updates which reassured me, the recovery kits given & the super thorough after care.
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Albert J
Reviewed on GoogleHave always used this vet, I highly recommend.
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West Blacktown Veterinary Clinic
Thanks Albert 😀
Helpful ReviewWayne Dawes
Reviewed on GoogleI find the staff professional , reliable, positive, they listen to me, answer all my queries with no problems . Amy helped us to get 1 of my dogs off a long term medication with an operation that fixed the problem that i didnt even know could be done and no more medication to mask the problem.
They are always friendly and in emergencies are able to assist without issues. I was introduced to Amy with my friends dog that was with her, and switched over to this vet in Jan 21. Can highly recommend. Alex
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West Blacktown Veterinary Clinic
Thank you for your kind words Alex 🙂
Helpful ReviewAndrew Stewart
Reviewed on GoogleHelped our cat out with a worm issue. Easy booking and exceptional customer service. Fair pricing too.
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West Blacktown Veterinary Clinic
Thank you so much for your lovely review, Andrew. We’re so glad we could help!
Helpful ReviewKHANAGE
Reviewed on GoogleI recently had my pooch pass away and called West Blacktown Veterinary Clinic to organise a cremation.
Helpful ReviewEven though the cremation is done by a 3rd party, the staff made this difficult process as easy as possible. I was shocked when they said they put no added cost onto the 3rd parties fees.
So I made a small donation and will absolutely recommend them to EVERYONE for all your veterinary needs.
Excellent service and Perfect Staff.
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West Blacktown Veterinary Clinic
Thank you so much for your kind words, Khan. We are so glad we could help you at such a difficult time. We have passed your donation onto one of the rescue charities we work with, in Chopper’s memory. 💜
Helpful Reviewmartin tiems
Reviewed on GoogleVery helpful team of vets…highly recommend them.
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West Blacktown Veterinary Clinic
Thank you Martin. We appreciate all the support you have given to us at our clinic 🙂
Helpful ReviewEmily Paul
Reviewed on GoogleAlways want was is best for the animal
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West Blacktown Veterinary Clinic
Thank you Emily
Helpful ReviewYxen Acuna
Reviewed on GoogleLove the people here! Great area for me coz I live nearby. Really quick responses if I have inquiries online.
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West Blacktown Veterinary Clinic
Thank you Yxen 🙂
Helpful Reviewsimone
Reviewed on GoogleMy third visit to this vet and Iam just so impressed with the genuine service I have received, refreshingly they put care before dollars and this is now my go to vet after trying a few in the area.
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West Blacktown Veterinary Clinic
Thank you so much Simone, this is lovely feedback to receive 🙂
Helpful ReviewJudi Corke
Reviewed on GoogleWith change comes criticism (other reviews). We had been using our old vet Alan for 8+ plus years and he was an amazing and caring vet. We wondered what would happen when the new owners took over? We have been pleasantly surprised by Dr Amy and her caring team of vets and nurses. They have modernised the dated practice and we love, love the fast turnaround time for blood tests. Yes the prices have increased slightly but it what you expect with change. They have treated our five cats over the past twelve months and we have no hesitation in recommending this practice. We travel 30 minutes to use West Blacktown Vet Practice as there is nobody in our area that we would trust as much with our beloved pets. 🐾🐾🐾🐾🐾
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West Blacktown Veterinary Clinic
Judi, thank you so much for your kind words and support. We love seeing you and your furry family, and we really appreciate your loyalty. 💜
Helpful ReviewSuzanne Taylor
Reviewed on GoogleI took my sick ferret Ludo and was impressed with Dr Amy. She treated my fur kid with a professional and kind manner. She wasnt fazed about Ludo wasnt scared or hesitant to handle him. I was pleasantly surprised at the cost of the visit. Reception was so friendly and helpful both on the phone and in person.
Helpful ReviewBeing new to the area l think lve found my new vet. Happy to say 5 stars guys.
One thing though lol no pics of ferrets on your web site 😉
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West Blacktown Veterinary Clinic
Thank you so much for you lovely words, Suzanne. Ludo is adorable! We would love to have more pictures of adorable ferrets on our website – next time you’re in we’ll be sure to snap some shots of one of your fur babies!
Helpful ReviewMark Davis
Reviewed on GoogleThe staff were professional and were very attentive and friendly which made the whole experience very calming for me and my dog.
Helpful ReviewThey even called a few day later to check up on him.
I highly recommend West Blacktown Veterinary Clinic.
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West Blacktown Veterinary Clinic
Thank you so much for your review, Mark – we really appreciate it!
Helpful ReviewAmelia Henry
Reviewed on GoogleI came here this afternoon after a terrible experience at the Blacktown vet on Flushcombe road. The staff here were so compassionate toward my dog and treated him immediately, whilst continuously informing me on everything that was happening throughout the procedure. Would highly recommend 🙂
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West Blacktown Veterinary Clinic
Hi Amelia, thank you so much for your lovely review! We loved seeing you and Charlie – he is adorable!
Helpful ReviewMJO MJO
Reviewed on GoogleBeen going here for the past 12 years, the previous vet Dr Allen Dockett was so warm inviting and cared so much about my dog, he was always honest, and was always concerned more of the health of my dog rather than the dollars.
The vet that works there now was more concerned about printing an invoice for future health checks rather than focusing what i had actually come in for.
I am so disappointed and upset the one true vet that we trusted fully for 12 years has just been turned into a money making business. I don’t think i will be coming back.
We will miss Dr Dockett he was the best 🙁 🙁
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West Blacktown Veterinary Clinic
Thanks for leaving a review. We’re sorry to hear you weren’t happy with the care you received at our clinic. Our vets never recommend any procedures or tests unless they are necessary, and certainly never purely to “make money.” The best interests of the pets we care for is always our first priority. I’m so sorry that didn’t come across in your visit. We would really like to know more about what happened – if you could contact us either on 9621 4984 or info@westblacktownvet.com.au we would appreciate your feedback and the opportunity to learn more about the circumstances surrounding your review. Kind regards, Amy
Helpful ReviewKaren Ward
Reviewed on GoogleGreat team very compassionate and there prices are good
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West Blacktown Veterinary Clinic
Thank you Karen! Merry Christmas!
Helpful ReviewJennifer Sahyoun
Reviewed on GoogleConfidently Highly Recommend Dr Amy and this Clinic!!!
I have found Dr Amy and Jen the nurse to be warm, professional and experienced. In particular Dr Amy has in my opinion an outlook that is crucial when caring for sick animals; she is empathetic and a natural warm and loving nature to compliment her experience and skill as a Vet
Internet reviews are so important these days and I have come to immensely appreciate the time others take to either recommend or warn others regarding businesses and service!
Veterinary care is crucial and particularly veterinary specialists that understand that our pets are family members and must be treated with love care and respect!
My little girl Luna the Cavoodle is a sensitive and loving character and just confirms my positive instincts about the clinic! She loves coming to vet almost as much as she loves the park!
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West Blacktown Veterinary Clinic
Thank you so much for the kind words, Jennifer! We love seeing you and Luna! Have a wonderful Christmas.
Helpful ReviewKelly Cooper
Reviewed on GoogleSo precise and efficient
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West Blacktown Veterinary Clinic
Thank you so much for your review Kelly. 🙂
Helpful ReviewMaricel Plaza
Reviewed on GoogleYesterday I had to bring my old girl Lady in to be put to sleep. (She had previously been seen by Dr Allan for 15 years.) Initially, I was in a state of shock as I had never been through this. We had Dr Jen and nurse Louise who were really sweet, they both came out to the car and explained the process. It was such a sad experience to lose a pet. But thankful for the kind and warm support we had received. Thank you!
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Tony martin Chilcott
Reviewed on GoogleCare about your pets
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Connie Zheng
Reviewed on GoogleDr Amy is dedicated, experienced and passionate about what she does. You can trust her to look after your pet as if it were her own, and do the best for them.
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Rosalind