Petbarn Eltham believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.
We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.
We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.
So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.
Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!
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Reviews (103)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Petbarn Eltham is highly praised for its friendly, informative and knowledgeable team. The store is commended for hosting an extensive range of products, catering to various pet needs, from dogs and cats to small furries like rabbits, guinea pigs and even reptiles. The store's atmosphere is made even more delightful with employees bringing their pets to work. Many customers appreciate their price match policy and DIY dog wash facility. Some customers did mention a confusion regarding the price system, and a few expressed dissatisfaction with customer service experiences. However, overall, the positivity towards Petbarn Eltham is strong, with the majority of customers loving their visits and highlighting the excellent service.
Last Updated: 17/10/2023
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Business ID: 14974
Hammamy Channel
Friendly staff who have passion towards animal. The dog DIY wash is great and useful.
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Greg Anders
Pet barn is great they have a massive range of pet products and supplies the staff are friendly and will greet you with a warm smile and a friendly hello
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Leanne Bishop
Has a very confusing price system. Click and collect orders from petbarn are cheaper than buying the same product in store.
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Adrian Epstein
The team here are all sorts of awesome. Super helpful and knowledgeable, they’re passionate about what they do and the advice they offer is fantastic. I should also mention the range of products… I mean, it’s a shop after all so, top marks here too! Great range and if you’re a member, very good discounts for your pet.
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Jessica Cortazzo
Amazing customer service and super quick same day delivery to Hurstbridge! Thank you guys!
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Donna Gallo
Super friendly & knowledgeable staff & they bring their beautiful dogs / puppies to work, nice atmosphere:)
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Chelsea Mcdonald
Lovely staff, very friendly and helpful. Definitely recommend getting your pet food/treats/health supplies here!
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Magpie Pete
Purchased Wahl dog clipper 12 months ago. Been used 6 times, now cutting blade wont clip back in position. Snooty manager says, “Not her problem, ring Wahl”. Rang Wahl, who say, “It’s under warranty, ring Pet Barn Head Office”. Their advice is, “deal with Wahl, because it comes under the manufacturers warranty”. So there you go, rubbish, dismissive, non sensical customer service from these two over the top, over priced merchandise so called businesses. NEVER AGAIN!
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naser taheri
Very big shop and only 1 customer service
I wait about 10 min to someone come for my needs and after that she was talking with phone🧐 positive points was clean shop and almost everything you need
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Albert Harris
Came in for my dog’s food, and all the staff were lovely EXCEPT the short blonde one who made my trip quite the exercise without her even being aware.
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