PetSmart Bridgewater Falls love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 53669
Felicity Boyd
They are usually completely stocked, which is great but don’t ever go if you’re in a rush. They are pretty slow, and I’ve never actually witnessed more than 1 line open, even with a lot of people waiting. Also, if you have sensitive ears also don’t go. There are a LOT of people who bring in untrained dogs and they bark a lot. Also when checking you out, rarely actually pay attention. They just either talk to other customers or other workers, and it’s not always. There are 2 workers I’ve seen there constantly that work hard. But other than that it’s great. I just really don’t like going due to it being so loud and taking so long to leave.
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Tangee Edmonson
Lines long and not enough cashiers
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Simmi Mumphrey
The groomer was awesome and achieve the right style of my Yorkie image. 😍😍😍😍
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Kelli Marcum
Friendly and helpful staff
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Jerry K.
Thought being a large company as they are, that I could find a special harness for dogs with IVDD spinal disease. They only carry regular harnesses. Very Disappointed in limited harness selection. Therefore I purchased IVDD harness from another company. Was even more disappointed that I could not locate an associate to assist me during my 25 min. in store. So walked out.
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Gail Greiner
Every time I go to the PetSmart on Princeton Road in Hamilton, OH I am greeted and taken care of by a wonderful person names Sierra. She is so kind, helpful, understanding and professional. I truly appreciate her and I will always shop at that location, even though other pet stores are closer to my home. Thank you so much Sierra.
Helpful ReviewBe well, Gail Greiner
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Stephanie Baker
Great place for animal supplies
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Charity Smallwood
I had to go here to get my dog some medicine. I was impressed with the selection, and they had what I needed . I would say they are on the higher price range compared to other places but have stuff no other place sells.
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Megan Murray
Such a fun place!
Helpful ReviewHelpful staff, clean store, with so many creative items for your pets.
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Indira Mendez
Arrived at my dog’s scheduled appointment 9/12 for grooming and after arrival they decided to cancel my appointment & proceeded to tell me that they wouldn’t have another one for two weeks. I booked a bath & brush but, because my dog had all of 2 hair knots on his legs they said they could not take him a bath like that. So i said i would be more than happy to pay for a cut as well, but the employee who was doing this service simply did not have time, and i mean 5 MINUTES. Instead of taking 5 minutes to do 2 snips (i had recently cut all my dogs hair off) she thought the better option would be to wait 2 weeks. NO remorse and horrible customer service.
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Brandon Blevins
Got turtle tank accessories.
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Arian Carlson
They okay for most things just if you have things that need to eat live worms don’t get them here. They suck and die almost immediately when you get em.
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Avery Kien
Allways fun to bring you fury friend into thr store with you
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Carol-Rose Gingras
Made an appointment to groom my dog here, poor groomer had car trouble and was late but still made it and my dog looks awesome. Thanks Ren!
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Sean Jacobs
Went to buy a goldfish with my daughter. Was told I could not buy the ONE goldfish because I did not have a 30 plus gallon tank. She told me this while I’m looking at 50 goldfish swimming their tank. My 10 gallon tank is more than enough for ONE goldfish to live comfortably. It must not matter that people buy goldfish to feed to other fish. Do better PetSmart. My daughter seriously wondered what was wrong with your employee.
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Michelle Armour
I can always spend money on my puppers here. Friend staff too
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Perla Canela
Went today to this location and the poor bettas looked horrible. I even had to give one the employees one of them because it had severe fin rot… It was unacceptable.
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Brooklyn Agin
We rented a shampooer yesterday, and the manager, Andrea, made the whole process unpleasant. We walked up to a friendly employee running the register, said we wanted to rent it, and she asked Andrea what to do. The manager was rude, unprofessional, and condescending to the friendly employee about the process. She talked at us not to us, and seems to genuinely dislike her job, employees, and customers. The other employees we interacted with were very pleasant and nice. We weren’t instructed to bring our receipt/paperwork back with the shampooer, but have a rewards account, and when we returned the machine Andrea very obviously was displeased with the fact that she had to manually check the binder for the store copy of the rental paperwork. She made several comments about us not having our receipt or paperwork, even though she easily found it in their binder within 60 seconds. Overall, we felt very unwelcome and don’t want to return because of our interactions with Andrea.
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Dustin Kimmel
This place always has a problem when purchasing our pups prescription dog food. My doctors script is not good enough and when I get one of thier cards the printer isn’t good enough. Customer service has been lost at all the petsmart locations in the tri state area and like all corporations this review will not change anything.
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Rebecca Miller-Mulford
Drivers were awesome!
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