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Petstock Prahran Contact Information and Customer Reviews
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Reviews (21)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
Petstock Prahran has garnered a reputation for its exceptional customer service, highlighted by a recent experience where a staff member, Callum, went above and beyond by price matching, saving a customer considerable money and offering alternative product advice. The store consistently receives praise for its friendly and knowledgeable staff who make efforts to price match whenever possible, ensuring customers can take their purchases home immediately. The wide selection of products and treats available caters to the needs and preferences of pets, especially dogs and cats, although there's a note that their puppy pads might not be as absorbent as expected. Despite a singular report of less welcoming service, the overwhelming majority of feedback celebrates the store's helpful, lovely team and the broad range of quality products. Pet lovers appreciate the great location, fabulous grooming services, and the store being a convenient one-stop for all their pet needs, making Petstock Prahran a go-to for local pet owners.
Last Updated: 09/01/2025
clare
First Review
Just purchased my regular 20kg bag of Black Hawk at high street Prahran
I wish to give feed back on staff member Callum
Excellent service
He did price match for me .This has never been offered before and he saved me considerable money . also offered to tell me about alternatives.
Thanks Callum
great service with great manner
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Andrew Poulopoulos
Always great service. They price match what ever they can for you so that you can take it home there and then, instead of having to wait two weeks for delivery from competitors. I’ve been to a few different stores, and they’re all great.
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Nick Pseftoudis
Friendly staff always helpful and very knowledgeable.
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TOULA PSEFTOUDIS
Love the treats at this place as does my cavoodle 🐶🐾👌
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Will K
Pretty good pet stock. Not the best pet stock but far from the worst.
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Andrew Poulopoulos (Andy Black)
Good service.
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Keelie Reader
Good selection and the dog had the sniff of his life !
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Deepika Jaduram
My regular pet store. Great selection and friendly service.
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Madeline Rose
Love these guys ! Staff are always friendly here . Huge range of different options for your dog or cat. Only thing I dont rate at all is their puppy pads. They are $60 for 100 and they aren’t absorbent enough. Kmart have 100 for $20 and are way better quality.
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Darrel Gibbs
Staff are friendly and helpful with the knowledge required.
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Paul Richards
Great range and friendly service.
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Antoine Pace
Pet lover’s paradise!
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Terry Corbett
Petstock has most of our needs, the staff are friendly and helpfull and it is in a great and very convinient location.
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Alexandra Attfield
Fabulous groomers!
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Jacqui Savage SAVAGE
Rude customer service!! No welcome when you walk in for starters! Stood next in line, three people behind the counter of which, one woman proceeded to serve a man who wasn’t even in the queue. Maybe my colour made me invisible?
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Ellie McCloud
Everyone who works here is so lovely and helpful! Thanks for your help with adopting Biskit 🙂
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John Le Busque
Good staff. Good products
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David
They have EVERYTHING!! So easy to deal with.
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Dave Wilson
Good wash
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Justin Rudzki
Great service. But you need to price check. Tend to be way more expensive than other places although most times they’ll price match
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Adrian Ryan
Expensive
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Business ID: 9828
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