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PetSmart Virginia Beach (Pembroke) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Virginia Beach (Pembroke) seems to be a bit of a mixed bag, but overwhelmingly, it garners praise for its friendly and knowledgeable staff, clean premises, and well-stocked inventory. Customers rave about the warmth and helpfulness of the team, noting that the employees often remember their pets and have watched them grow, adding a personal touch to their shopping experience. Despite a hiccup with a customer feeling uninformed about their dog's condition, it's evident that the positive experiences far outweigh the negative. The store is commended for its good selection of products, especially in the fish and cat food departments, and for providing easy, efficient service. It's clear that PetSmart Virginia Beach (Pembroke) is a favourite for many pet owners, thanks to its inviting atmosphere and the extra mile its employees go to ensure customer satisfaction.
Last Updated: 2024-02-24


All reviews

  • TCS Family
    Reviewed on Google

    Don’t enroll your pet there. Not caring at all. Never told me mt dogs ear was calcified now he needs surgery. Just kept recommending $200 treatments that I paid for every 30 days. Never telling me that his ear was getting worse. Not until this last visit when I said no more $200 treatments. Then they said he needs to go elsewhere. Didn’t even provide antibiotics until then

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  • Alystra Roni Stodghill
    Reviewed on Google

    Staff was very knowledgeable and courteous!

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  • Brandon Poulter
    Reviewed on Google

    So overpriced it’s not even funny.

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  • Veronica
    Reviewed on Google

    Always friendly staff when I pick up my DoorDash orders

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  • Frederick Zirin
    Reviewed on Google

    Love ❤️ this place

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  • SASHANCO
    Reviewed on Google

    Always clean, workers friendly, fish area well stocked!

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  • Pete Anderson
    Reviewed on Google

    Our pups love going to this store, the staff is always so nice. They always remember our pups and have gotten to watch them grow.

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  • Barbara Brown
    Reviewed on Google

    Didn’t have what we needed

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  • Shelby Acevedo
    Reviewed on Google

    Easy. In and out. Good customer service

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  • K Jones
    Reviewed on Google

    Had a good selection of cat food. Clerk at check out was very pleasant and helpful.

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  • Maria Pelkie
    Reviewed on Google

    Always friendly and helpful.

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  • Denise Lesko
    Reviewed on Google

    Always helpful.

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  • Josh Carpenter
    Reviewed on Google

    Staff super friendly

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  • JAMES COSTELLO
    Reviewed on Google

    Nice, KnowledgeBase
    People

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  • Kristin Stewart
    Reviewed on Google

    Very nice

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  • Jb Fontes
    Reviewed on Google

    The customer service here is always the best!!!

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  • Shawna Kimberly Goode
    Reviewed on Google

    I love this amazing store they have everything that I need. And the employees is very helpful.

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  • Pavan Kumar
    Reviewed on Google

    Good

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  • steven l
    Reviewed on Google

    They always well stock with very helpful employees.
    Goes the extra mile.

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  • Evelyn Forman
    Reviewed on Google

    First time there nice clean store

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Rating

Business ID: 55353

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