PetSmart Virginia Beach (Rosemont) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Here's a summary of the most recent reviews on The Pet Community
PetSmart Virginia Beach (Rosemont) seems to be a bit of a mixed bag, but the positives definitely shine through. Customers rave about the convenience and quality service, especially when it comes to the Pet Hotel and the day camp, where pets are treated with love and kindness. A standout mention is the exceptional care provided by the PetSmart Pet Hotel team, who didn't hesitate to rush pets to an emergency vet outside of Banfield hours, showcasing their dedication. The store's selection of products, particularly for reptiles, has received high praise for its variety and quality, and the staff's knowledge on reptile care has been a big hit. Dog owners are also in for a treat with Julie's dog training classes, earning accolades for her effective methods and enthusiasm. While there have been a few hiccups with customer service and checkout experiences, the friendly and caring staff, along with the wide selection of pet products, make PetSmart Virginia Beach (Rosemont) a go-to for pet owners. Just a heads up, it might be wise to keep an eye on checkout prices and bring your patience during busy times.
Last Updated: 24/02/2024
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Business ID: 55357
Carma Johnson
Convenient and good service
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Johnny Denizac
Good pet store left pet for day visit. New pet prices is good for many things.
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JB
The cashier was rude and muttering under her breath about what training equipment customers were purchasing
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Michelle Hagdorn
The PetSmart Pet Hotel went over and beyond for our fur babies. While we were out of town the fur babies got sick after Banfield hours. The associates drove them to an emergency vet office and made sure our baby was ok.
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Elsa “The Storyteller” Foston
We visit this location often because of the Pet Hotel. They have taken good care of our cat during the holidays for 8 years now and we have always had good service. (2023)
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Jim Jones
I liked it I bought nothing there that day but I am definitely going back to buy nothing again but to see that pretty girl that was so kind to me and she seemed to flirting with me but u flirted first so don’t think she ones that all the time I think I might have a date with her she owns a dog I didn’t nt have a pet but she was very pretty so when I seen her go inyp work that day I just had to talk to her I’ll but her dog a bone hopefully she’ll take my bone .
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Allen Jolly
Cashier was the only one working and had a line the entire time I was there. When I found someone to ask if I could get help, they went to find a manager. When she came back she said her manager was busy but I could wait if I wanted. I didn’t. Only go here if you know exactly what you want, exactly where it is, and have plenty of time to wait to check out.
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Joe McLaughlin
I recently visited Petsmart and had a fantastic experience. The store had a wonderful selection of products for reptiles, and I was impressed by the variety and quality. The staff was incredibly knowledgeable about reptile care and helped me find the perfect supplies for my scaly companions. The store was clean and well-maintained, creating a comfortable environment for both customers and their reptiles. I’ll definitely be returning for all my reptile needs!
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Joseph David
We stopped in to grab a few things and look around. Most of the staff seemed to be busy and didn’t seem to notice we were looking for something, but there was a nice young woman who came up to us and answered all of our questions which was nice. The prices were a little higher than we have seen at other places, but they did have a better selection on some items. If you are looking for something and need it the same day stop here and they probably have something that will work.
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Andrew Payne
Watch your items carefully at checkout! Sale and clearance items may ring in at full price.
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John Doe
Excellent staff! Friendly and really cares about the customers. Love coming here to get all things for my two dogs!
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Robert Catera
Sadly, I came Banfield inside of here to utilize their end of life services for my dog, Dixie. The staff in both Petsmart and Banfield were supportive and caring. They treated Dixie and family with respect and dignity.
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G P Services & Logistics LLC
Customer service was good thank manager on duty
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Veronica
Love going here to pick up orders friendly service always
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Tammi Shultz
Very nice
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Christine R
Store not equipped properly for cleanup from dog pee (no wipes) I did let cashier know of lack of supplies — not sure she was very concerned about it. Outside poo bags not available. Attention to this by management should be top priority to keep store suitable for shopping with or without pet.
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Gary Hudgins
Our pet is always excited and happy when we drop him off for day camp. That tells us that he is treated with love kindness.
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Richard Keating
My pup picked out the toy he wanted after looking up and down each isle
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Mia Halla
Julie is an amazing dog trainer! She has taught me and my pup, Zoey, so much. She is so enthusiastic about what she does and her methods are so effective. We just finished the 6 week beginner class and I cannot wait to start the intermediate class with Julie in a few weeks. If you want a great dog trainer, then sign up for one of Julie’s classes!
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Quadir Miller
always a great experience when I come here to get my cats nail clipped or buying products for them.
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