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Greencross Vets Werribee is featured on The Pet Community as a trusted provider of vet services.

Greencross Vets Werribee Contact Information and Customer Reviews
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Reviews (22)

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4.1 out of 5.0
Rating 4.1

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Greencross Vets Werribee has garnered a mix of opinions from its customers. While some have had less than ideal experiences, citing issues with receptionist attitudes, appointment scheduling, and pricing variances when compared to other clinics, others have praised the clinic for its exceptional staff. The likes of Wendy and Melissa have been mentioned as providing professional, competent, and caring services. The clinic's caring approach has been highlighted by pet owners who have had their animals undergo treatments, with some stating they wouldn't take their pets anywhere else. A few clients found the services a tad expensive, but deemed it worth the cost for the quality medical care their pets received. Some customers also appreciated the easy parking available at Greencross Vets Werribee.
Last Updated: 2023-10-18


All reviews

  • Mel
    Reviewed on The Pet Community
    First Review 2

    The receptionists all need a lesson in how to smile and welcome people. Most hard faced, unwelcoming lot yet. My puppy was being fussed over by other clients and the receptionist got impatient with me for apparently holding her up. There was no one else waiting. My dog was only there for an annual health check but I would hate to be there with a sick dog, there would be no compassion. The visit also cost me $70 more than I was quoted at Wyndham Vet Clinic (my usual vet). Only went to Greencross because my dog needed vaccinations urgently before a kennel stay. I will be making sure I book early next time and return to Wyndham Vet where my puppy and I are treated like humans with feelings. No wonder it is easy to get an appointment there when other vets are booked out!

    Helpful Review 2

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  • Shane Roberts
    Reviewed on Google

    Werribee is a Joke!!!!
    I was 10 minutes late to my appointment and because of that the Police were called as I was frustrated!
    Melissa the Nurse was the Most Arrogant Person I had ever come come across.

    Was not budging for anyone.

    I was late due to the Bomb scare in Hoppers Crossing that bought traffic to a Standstill.

    Give Greencross Vets a Wide Berth in any Suburb!!!!

    Melissa was Picked On as Kid at School I think

    Helpful Review 1

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  • Kerry Dagge
    Reviewed on Google

    Absolutely brilliant staff.
    Efficient and compassionate .

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  • Rosalia Kroeger
    Reviewed on Google

    I’m a bit disappointed that I took my dog in for teeth check and meds only to leave and get notification to bring her back in next week for vaccinations .. thats poor service in my view.

    Helpful Review 1

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  • Carmel Woodwad
    Reviewed on Google

    I have been taking my cats to this Clinic for more than 10 years. The staff is wonderful. Wendy is a fantastic vet – professional, extremely competent and very caring. The nurses and staff are also wonderful – friendly, caring and compassionate. I cannot speak highly enough of the people at this clinic

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  • darren turner
    Reviewed on Google

    There care is awesome they take care of my cat really good…

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  • Jody H
    Reviewed on Google

    I’ve been coming to Greencross Werribee for a number of years with my Harry the Cat. The vets and staff have always been kind, compassionate and understanding. Harry’s had a sarcoma removed and most of is teeth removed due to sever gingivitis, and he has always received the best care possible. I won’t take my animals anywhere else

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  • Manni Fabbian
    Reviewed on Google

    The vet Wendy & all the staff are great.

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  • Tom Doro
    Reviewed on Google

    Very friendly staff

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  • Emma Baiano
    Reviewed on Google

    Fantastic experience! Extremely friendly, helpful & efficient.

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  • clark kent
    Reviewed on Google

    Still my favourite vet. Despite moving, still come back here. Wendy is the best. Gives great advice and truly cares. Not after money like others places.

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  • Linda Galea
    Reviewed on Google

    So friendly and caring staff
    My Bruno says woof woof πŸ•πŸΆπŸ•

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  • Ann Laviani
    Reviewed on Google

    “such loving care from such lovely ladies. thank you so much”

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  • Nattie Blake
    Reviewed on Google

    Have been taking my cats to Greencross Werribee for a few years now, the whole team are very helpful and friendly.

    Two of my cats had to undergo procedures on separate occasions where the outcome was not a guarantee and both times my girls came home and recovered quickly. I am so grateful for the attention and care that was given by the whole team during what was a very stressful time.

    Can be a little expensive, but you are paying for quality medical care for your pets so it is worth it.

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  • Carlo Guevarra
    Reviewed on Google

    Vet was super amazing . Mu dig chippy was well looked after . Would recommend them

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  • Bill Dogan
    Reviewed on Google

    The people are just simply nice

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  • thiyagu d
    Reviewed on Google

    Very good care and service

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  • H S Son
    Reviewed on Google

    Would not Able to recommend.

    Helpful Review 1

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  • Malda Burton
    Reviewed on Google

    Vet explains clearly.Staff are anlmal lovers very obviously.
    Easy parking too!

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  • Nathan
    Reviewed on Google

    The receptionist is unhappy, my appointment was 20 minutes late. There was no one else there.The treatment on my jack russell was $500 cheaper at the lort smith animal hospital than there quoted amount.
    The vet here said my jack russells lymphnodes were swollen, the vet at the lort smith said they were not??? Im constantly spammed with appointment reminders aswell.

    Helpful Review 1

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    • Greencross Vets Werribee

      Hi Nathan,

      Thank you for taking the time to leave your star review. We are very sorry to see your low score and we would like to try and help with any concerns you have.

      If you could please call us on 1300 836 036 or email us at info@greencrossvets.com.au.

      Thanks,

      The Greencross Team

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  • E
    Reviewed on Google

    Good service

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  • Rhonda

    Can’t fault the service. Nurses and Vets are caring and professional. My dogs are in very good hands. Great to be able to make appointments online.

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Business ID: 580

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