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PetSmart Myrtle Grove love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Myrtle Grove seems to have a mix of reviews, but many customers have shared positive experiences, highlighting the wonderful and knowledgeable staff, the well-organized store, and praising the grooming service for pets like Obie and Bailey who came out looking great. While some have raised concerns about customer service and store layout, others have found the store to be a one-stop shop for all their pet needs, from finding the right food to help with a pet's health issues to grabbing essentials and even saving a bit with helpful coupons. The store's wide variety of products and the patience and helpfulness of the staff, especially in assisting customers with heavy lifting or providing valuable advice, have made it a recommended place for pet owners. Despite a few hiccups, including an instance with unsatisfactory grooming service, the overall sentiment suggests that PetSmart Myrtle Grove is a pet store with many options, great service, and a friendly atmosphere that many pets and their owners love.
Last Updated: 2024-02-26


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  • Jon Ran
    Reviewed on Google

    Expensive

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  • Kll R
    Reviewed on Google

    Don’t bring your dogs for grooming. Customer service is terrible and they are rude. Whether it’s calling for an appointment or even when you bring your pet in.

    0/5 stars if I could. Definitely won’t be back.

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  • A Shock
    Reviewed on Google

    Very organized store

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  • Tandy Chevalier
    Reviewed on Google

    They did a great job grooming Obie who is still learning to have manners. Thank you so much for you patience and getting our sweet boy clean and fresh! The grooming service is reasonable and we had a great experience!

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  • Randy Vera
    Reviewed on Google

    Wonderful staff.
    Very knowledgeable.
    Had just what I needed.

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  • Judith Zwick
    Reviewed on Google

    The PetSmart at Monkey Junction along College Road in Wilmington, NC. (Location on the end of the strip mall. The girl that works that was extremely patient and helpful in pointing out a few different options for me. She even helped me get the largest bag into the shopping cart as I have a bad spine. I would recommend trying PetSmart to anyone needing a pet store with MANY options and great service. We have a 10 year old dog and an 8 year old dog. The older one is an Australian Muligen Labradoodle and the other is a hound mix. The older one sometimes has yeast infections in his ears and loose bowels. I was feeding him Blue Buffalo Chicken and brown Rice forever and all was good or I was missing that he was having allergic reactions to the chicken maybe. I gradually switched switched over to Nature’s Recipe which is grain free with salmon, sweet potato and pumpkin (no added corn wheat or soy, no by-products, no artificial colors, preservatives or flavors). This was the best decision we made. Both dogs love this food and the issues have resolved.

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  • Jacqueline Quinn
    Reviewed on Google

    Bailey looked great !!

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  • Ellie Glass
    Reviewed on Google

    Got fish

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  • Johannes Haasbroek
    Reviewed on Google

    Friendly staff. Decent variety of pet products. Shop can do with revamp.

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  • Susan Krisburg
    Reviewed on Google

    I personally prefer petco. It’s more spacious and I like the refillable kitty litter.

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  • JoSePh LEE
    Reviewed on Google

    Terrible store layout and slow service

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  • gardner huie
    Reviewed on Google

    Cashier was nice BUT, Too Many questions, phone number? (no), do you want one? (no), do you want a receipt? (no) She was asking questions before I could even answer the question. Slow Down !!

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  • Scott Lawrence
    Reviewed on Google

    The women who work here are always friendly and helpful. We just got a new puppy and I was purchasing puppy supplies. One of the ladies directed me to a puppy coupon book that ended up saving me $40.

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  • Darcy Midtvedt
    Reviewed on Google

    I’ve previously had some serious trouble with petsmart and some things they did wrong with an injury to my pet while she was being groomed. Because of that I can’t just say the organization overall is run well, they had opportunities to improve the follow up but it got lost in customer service deficiencies. This particular location is a smaller version of the bigger stores but nice enough if you just need supplies, food etc.

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  • Lori Heflin
    Reviewed on Google

    Great grooming service! Friendly employees.

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  • Jamie Hood
    Reviewed on Google

    Tara at the register is the best cashier ever!

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  • Rose
    Reviewed on Google

    Rude store manager. I feel bad for some of the staff there. Terrible customer service. Plenty of other pet stores in the area!!

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  • Edward Gore
    Reviewed on Google

    This location has everything I need. The one on the other side of town is always out of what my pets like.

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  • M C
    Reviewed on Google

    Amazing experience for my Doberman Slater! He loves it there! And they say they LOVE HIM!

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  • C Buchheit
    Reviewed on Google

    I bought a box of med /large Crickets says 25-30 on package… two dead and 1 alive fell out of said box that I paid $5 for… that’s a problem! Will be bringing the box back in morning to either get a replacement or my money back! (2020/2021)

    (2023) I buy all of our super worms here and lightbulbs for our dragon here. Stay away from the brand THRIVE UVB/UVA lights for some reason they burn out right away and they cost a pretty penny so avoid. Everything else is good.

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Rating

Business ID: 55483

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