Pet Shop Direct is featured on The Pet Community as a trusted provider of stores services.
Pet Shop Direct Contact Information and Customer Reviews
Find essential contact details and read reviews from other pet owners below.
Your Experience Matters
Have you paid a visit to Pet Shop Direct? Your opinion counts! The Pet Community thrives on reviews from people like you, recommending high quality pet services that reach a wider community of responsible pet owners.
🌟 Leave Your Review
Help build a better pet community by sharing your experience. Add your review now.
Own This Business?
If you’re the business owner, discover how to claim your listing and take control of your listing. Learn more.
Location
Improve this listing
Lozzie Macey
Very fast delivery! Great prices and excellent service
Helpful ReviewShare this review:
Leah Nikolopoulos
I highly recommend this company as I have had great service time and time again. There delivery time is incredibly quick too! Leah
Helpful ReviewShare this review:
Lisa St
Thank you to James, at Pet Shop Direct Online Store for your excellent customer service, and thankyou to the Despatch staff for careful and very secure packaging of 18.1kg Zupreem fruitblend pellets and swift road freight by Aramex, to rural central Queensland. I will buy from you regularly now.
Helpful ReviewShare this review:
Blake Hedges
These guys were so quick with delivery.
Helpful ReviewGreat price on dog food. Ordered on a Saturday evening and it was in my hands on the GC by 12pm Monday! Two big thumbs up !
Share this review:
Lala Aust China TVL Li
Very fast shipping, good price will come back !!
Helpful ReviewShare this review:
Renae Kelton
Shipping is very fast! Great range of products.
Helpful ReviewShare this review:
Melissa Maimann
Brilliant service. Items are shipped quickly and arrive in perfect condition. Excellent support and a great range of products.
Helpful ReviewShare this review:
Morgan Willis
Fast postage, great prices. Recently the courier delivered my package to the wrong address (no fault of Pet Shop Direct) and Pet Shop Direct were very quick to resolve the problem within 24 hours. 10/10 service.
Helpful ReviewShare this review:
Linton Flannery
Love shopping on this site, huge range and extremely competitive pricing. My deliveries are always well packed, get sent quickly and they pay attention to order notes.
Helpful ReviewShare this review:
Dexter Dawg
Great place to shop ….big variety quick delivery 🚚 and very good prices
Helpful ReviewShare this review:
Lara F
Excellent! Order was well packed and delivery was very quick.
Helpful ReviewShare this review:
Christine Lopez
Great fast delivery and service
Helpful ReviewShare this review:
Filemon Xaa
Great selection of toys, and food. Good prices 👍
Helpful ReviewShare this review:
Patrick Lopez
Lots of options for my birds, staff respond quickly and shipping is fast. Great service
Helpful ReviewShare this review:
Isa Padilla
They had many things for my pet rats 🙂
Helpful ReviewShare this review:
Annalise Stewart
Love this store! Staff are very helpful 🙂
Helpful ReviewShare this review:
joel
very happy with pet shop direct.
Helpful Reviewdefinitely recommend
Share this review:
Shara
Have ordered from this shop online atleast 3 times now, each time has been super fast shipping.
Helpful ReviewI had realised the other day that our dogs dry food is really low and out in an order, received our order in the next 1-2 days, shipping is super fast.
Quality of products have been great, this is my preferred store for pet purchases now.
Highly recommend!
Share this review:
Megan Roberts
I have ordered the Oxbow rabbit pellets a few times now and have experienced amazing service every time!! Very quick delivery – Would recommend 😁
Helpful ReviewShare this review:
Sheila L
I have ordered from Pet Shop Direct twice now, and both times the order has arrived incredibly quickly. Great service. Thank you!
Helpful ReviewShare this review:
mario Lesands
Reliable delivery during this covid time and, the guys are really knowledgeable and helped me out. My cat loves its laser toy and scratching post so its not ripping up my couch anymore.
Helpful ReviewShare this review:
arturo m
Great selection of bird products!
Helpful ReviewShare this review:
Lana Banana
I have been shopping from here for a little while now for my bird, I have been super happy with everything and the shipping is always fast which is nice
Helpful ReviewShare this review:
Shara
Have ordered from this shop online atleast 3 times now, each time has been super fast shipping.
Helpful ReviewI had realised the other day that our dogs dry food is really low and out in an order, received our order in the next 1-2 days, shipping is super fast.
Quality of products have been great, this is my preferred store for pet purchases now.
Highly recommend!
Share this review:
arkie
Very good service top products but it’s a shame there’s no shop to visit online only
Helpful ReviewShare this review:
FPV
Once you pay they do not communicate, NO Item, NO customer service. NO communication I would give 0 stars if possible. BEWARE!
Helpful ReviewShare this review:
Abiram Partheepan
we ordered without account will that make different
Helpful ReviewShare this review:
Noname
Been trying to find a decent budgie seed thats premium but still appetising. Dont bother spending $30 on dry premium food, my budgies avoided it like the plague. They love their new premium budgie seed from Pet Shop Direct 🙂 arrived next day and filled with their fav seeds. Now they chirp with excitement when i provide a fresh bunch of seed from Pet Shop Direct 😀 my new seed supplier
Helpful ReviewShare this review:
Scott Hastings
Sensational service and price!
Helpful ReviewShare this review:
Dee Dee
I shop from Pet Shop Direct constantly and to date I have never had issues. My delivery always arrives the next day. Very happy dealing with them. Always fast service never an issue.
Helpful ReviewShare this review:
Sunrise Sunshine
I love shopping for my cat with them because they are very reliable ,shipping is extremely fast and I would not stop buying from them. I highly recommend them !Great service and great delivery!
Helpful ReviewShare this review:
Alejandro Jessica
Staff are helpful. Products are good. We had one major issue but there was no problem exchanging the product.
Helpful ReviewShare this review:
Celeste Poulton
Prices are great, shipping is extremely cheap and super fast – our order are often shipped within hours of payment. I like the range of products available and the quality is great.
Helpful ReviewShare this review:
Angela Kemp
Thanks so much for the excellent service and fast delivery sending bird toys to the ekkies of secret santa. You guys are the best 😁🐣
Helpful ReviewShare this review:
Jayver Javier
Hard to spot
Helpful ReviewShare this review:
Kathryn
Great fast service. My order arrived the next day. Thank you.
Helpful ReviewShare this review:
Matt Carter
Friendly and helpful staff
Helpful ReviewShare this review:
Candice Tate
Bought toys for my cat from here, very good prices, hassle-free online ordering process!
Helpful ReviewShare this review:
Viola Henderson
Excellent to deal with. Super quick delivery. Great range of products. Good prices. Will order again.
Helpful ReviewThanks for being so reliable.
Share this review:
ambino
Always next day postage to Newcastle and one of the only stores in Aus reliable for having a huge variety of bird toys and accessories for a great price. Love them! My sun conure Mochi is a very happy boy!
Helpful ReviewShare this review:
Daniel Williamson
I was so excited to try my fresh new shampoo.
I remember when the package arrived, the package in my hands. I gently opened my wonderful package and reached in deep into the box…and to my horror i found a leaking bottle of shampoo. In my hands was a cracked bottle of shampoo with a poorly fixed line of tape over the horrifying crack in the bottle lid. In the box and all over my hands was the leaked shampoo.
From Murphy,
A very sad Rat that cant have the bath of his dreams.
P.s.
I sent a email to you guys and you never replied.
Lift your game people.
Kind Regards,
Helpful ReviewDan
Share this review:
Pet Shop Direct
Hello,
Helpful Reviewwe seal all liquid products in zip lock bags to prevent spills when shipping.On occasions packages are rough handled by couriers and products leak.
Replacement was sent when contacted.
Brian Reeves
Love that they have a lot of products for my dogs, no need to go somewhere else.
Helpful ReviewShare this review:
Martin
Wow just wow! Like 4th flawless purchase! My birds love you guys, and I love the free lollie 🙂
Helpful ReviewShare this review:
Shara
Best place for my fish products, awesome prices & super quick delivery. Would highly recommend
Helpful ReviewShare this review:
Julie Frost
Great service & very fast. I had a query about the product i received & it was resolved easily – very impressed!
Helpful ReviewShare this review:
Elite James
Pet Shop Direct is so easy to shop with, their site is really easy to navigate. I must say they have the largest range of pet products online, especially their bird range. Ive ordered from these guys around 5 times now and has not taken more than 2 days to get to me. Great job guys. Keep up the good work. My macaw Bluey & jack russel Spiker thank you.
Helpful ReviewShare this review:
Add Review
Business ID: 879
Nearby businesses in this area
Jumbo Pets
AustraliaBudget Pet Products
AustraliaPet Shop Direct
AustraliaPet Circle
AustraliaiPetStore
27/11 Flora St, Kirrawee NSW 2232The Vet Shed
AustraliaMy Pet Warehouse
AustraliaPETstock
AustraliaPet Zoo
AustraliaVet Supply
AustraliaWolf & I Co.
Australia