Petbarn Casula believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.
We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.
We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.
So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.
Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!
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Reviews (91)
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
The general consensus among customers is that Petbarn Casula offers a great range of quality products, and the staff are knowledgeable and super helpful. From fish to reptiles, dogs to cats, they have a multitude of products to cater to all your pet's needs. Customers rave about the excellent customer service, particularly praising an employee named Adam for his detailed advice and patience. They also appreciate the store's additional services, such as free fish tank water testing. While a few customers have mentioned longer wait times and pricing concerns, this has often been offset by the value they receive from the good discounts and bonus services such as free dog washes. Despite a single issue with fish health, Petbarn Casula is generally loved by pets and their owners alike.
Last Updated: 25/10/2023
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Business ID: 15132
Brian Greige
great service
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William Huynh
The staff here are great and always super helpful!
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Jan Januszewski
(Translated by Google) Clean place..fast and polite service. I recommend
(Original)
Czyste miejsce..szybka i uprzejma obsługa .polecam
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Adam McDermott
Polite staff
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Katherine Azzopardi
I was disappointed to find they provide match on items and if u have a voucher u can only use one or the other so really u only get half the voucher value . Disappointed 🙁
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Choppaweed
Good for emergency supplies as the prices are pretty average.
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Gyan Singh
Good service
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Tareq Zaman
Very ignorant to customers. Employees are busy talking among themselves and people they know visit the shop. I waited around 30 minutes for someone to help me with selecting foods for my bird. No one to help.
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Elena Sarafiloski
Always helpful & great with price match
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Trudy Van Gestel
Great if you need something for your pet in a hurry but better prices for same things on line.
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