PetSmart Springfield love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Springfield seems to be a hit-and-miss experience for some, but overall, folks seem to really appreciate what it has to offer. Many customers rave about the helpful and friendly staff, with special shoutouts to managers and employees who go above and beyond, like Benitta and Angela, making pets and their owners feel right at home. The store's cleanliness and organization get a thumbs up, and it's noted for its good selection of toys and essentials for furry friends. Parking is a breeze, which is always a bonus. However, it's not without its shortcomings; some visitors mentioned less-than-warm encounters with check-out staff and a grooming hiccup that left a dog with an unintended cut. Despite these few hiccups, the convenience and positive aspects of PetSmart Springfield, like its pet hotel and the joy of treats at the cashier, keep pet owners coming back. It's a place that, for many, has become a go-to for all their pet needs, from filled hooves for large breed puppies to a paradise for cat lovers. Whether it's the sad sight of kittens in glass cages or a missed call about a grooming session, it's clear PetSmart Springfield is a community staple that, for the most part, keeps tails wagging.
Last Updated: 19/02/2024
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Business ID: 55139
Ronique Ford
I enjoyed my experience. The manager overheard my conversation and assisted me with my items. Thank you!
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Chris Alex
What you’d expect. Everything for pets, warehouse look and feel. Checkers are not the friendliest at this location any time I’ve been there. Easy parking..
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Debbie Delaney
The place was very clean, staff friendly.
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John Whyman
Good toy choices
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Eduardo Caceres Young
Good neighborhood PetSmart. Always ready to help.
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Maggie Miller
I took my dog, a Lab-Hound mix, to get groomed at this location while visiting my parents. I picked him up from getting only a bath and brush, so not cutting necessary because he has fine hair and picked him up with a 2 cm cut on his neck. Didn’t call me when they finished and was poor at answering their phones.
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jaysun
Wouldn’t recommend this store but it’s convenient
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Joe Robinson
I like the place but I get sad looking at the kittens in there glass cage. Garrrr
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Dustin Pinel
Todou muy amables
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Mohammed Bekkaoui
Great place
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Celeste Wintemute
The store is clean and organized and the employees are kind and friendly.
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Sandra Hurtado
Love the place, always find what I need and my dog always get a treat at the cashier, everyone IA so friendly! Such a happy place
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Kevin Cooper
A nice store. It’s not as clean as the store in Woodbridge. Nor is it stocked or staffed as well as Woodbridge either. Nothing bad, just a few things I noticed.
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Mitchell Kullos
Excellent pet hotel. The employees remembered yoshi and cholulu and all their accommodations from memory and experience.
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Maggie Hart
Great place for all your pets needs
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Mandy MacDonald
This place always has the filled hooves and horn my large breed puppy likes. It’s clean and well organized, though it can get a bit busy.
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MT
The best experience ever !
Helpful ReviewWe checked in our female Rottweiler to this location. Never visited before this was our first time as we are traveling.
We were greeted by Benitta and Angela. The check in process was seamless, Benitta took our girl into the play area to let her become familiar with the surroundings. As we watched from outside the play area, Zoey was fetching a ball, running, playing with Benitta. At this point my wife felt comfortable leaving our dog there in their care.
Thank you to Benitta and Angela for looking after our girl.
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Ian Henrickson
Great service here!
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Madison Ellison-Potter
Unfortunately we were looking at the bettas and there was a dead fish that looked like it had been in the cup dead for several days
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Paki 007
Best place to shop for your pet cats
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