PetSmart Libbie Place love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 54805
Ray Perry
Successful shopping experience.
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Mamie Jordan
Awesome great service
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Joanna S. Buckley
Great staff that are always available and willing to assist.
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Michael Violette
The manager of this location refused to honor the treats membership for buy 3 get 1 free. We had 4 dog treats and he claimed that the the bento treats were “toys” when it clearly states treat on the packaging. He then stated that the signage specified that it had to be 4 toys or 4 treats. The signage clearly states buy 3 get 1 free. This is the worst customer service and we spend a lot of money at PetSmart. We spent $200 yesterday and we’re prepared to spend another $100 today. We had to leave and will spend our money elsewhere.
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Ruth Woody
4 stars for the Cashier. She was helpful with my selection. No other floor sales staff, other staff wouldn’t even look my way. Thanks for the help.
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Elizabeth Morrison
I took my two poodles to petsmart for a bathe and trim. At the time i made my in store app the girl told me $47 for the bathe and trim, when i returned for the
Helpful Reviewapp the price went up to $54 plus $10 for a deep conditioner she said they had to have . I was a new customser asnd requested the new customer percentage off..i was denied that by the rep and the manager. . He said i had to prepay for the percentage off wheich the girl who made the app never said nor did the sign posted in front of the door. The manager said im telling you now. I didnt argue.I left the pups beyond my better judge.They told me to come back in 4 hrs. I sat outside for at least 29min. As did the groomers SMOKINGand chit chatting. When i got to my destination they called and said my pup had pooped on herself and she had been eating her poop., what did I want them to do because she couldn’t go back in the dryer so I left immediately and when I go there 15 mins travel time she told me the other pup told me my other pup had just pooped on herself I asked them to clean her off when I got home I had to bathe them both over again they smelled.so bad l belive no one was watching them and that the keep them in their r kennels longer then necessary without supervision. I Will never take my pups there again
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J M
This is the best PetSmart in the Richmond area hands down.
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Richard Walden
Excellent deals. Great service.
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Jackie Stewart
Good place for animal
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Colin R
Seems like a good place if you have pets.
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Acts 1915
Good parking. Clean store.
Helpful ReviewNot much cat stuff….except food.
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Abbie Rios
The Cashier, Mrs. Vegas is extremely kind and helpful! If we could give her more than 5 stars we would! Amazing asset to the team here 🙂 She informed us of sales and helped save us money! We will definitely be back to this petsmart after such a great experience!
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Jenifer Bramer
Left my phone and they put it up for me!! Thank you! Unfortunately everytime I go here they are out of the small size of millworms 😞
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david wilkins
Excellent
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Terrance Chestnut
Thank you for your pet.
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Cheryl Johnson
The grooming performance was the worst ever. They chop my dog hair and it was so uneven, my dog was terrified. Never again. Please don’t go their new mgmt is Awful . They added charges without consulting me. Nightmare
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michael carragher
It’s petsmart! Yeay
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Nardia Pane
They had actually what I wanted
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Rus Soul
Very helpful staff
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Lukas G.
Really nice workers, though the practices of PetSmarts in general to keep animals together in cages that size are not in the best interest of the pets.
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