PetSmart Short Pump love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 54799
Diana McDermott
Cameron was my cashier and he was very friendly and helpful. He was super nice. Will be returning for such nice staff
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Matt Meyer
Haven’t had an issue with the place other than the old man cashier that got snotty with me trying to price match. Sorry for inconveniencing mr.ceo cashier man
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Brian Fleming
Helpful staff, nice environment, a doggy superstore and my favorite pet store. Excellent selections
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Lizzie Bowes
The customer service is amazing! I have been helped by Toby the past few times I’ve gone and its so clear he cares about every animal big or small. He has been great with helping me know what I need and what I should do to set up my fish tank and is awesome at building relationships and holding conversations with customers!
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GotMirage
Love the staff at PetSmart 🙂
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Joanne Harris
Talk about GREAT customer service!! The employees and managers here are so helpful and thoughtful. They truly work as a team and put their customers first. The hard work and dedication they offer is supreme. Thank you Callaway and Kat for your great customer service today!
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Victor Teleuca
Animal abusers. The conditions the fish are kept in are horrendous and outright animal abuse. The Betta fish barely survive in 500ml jars, and the aquariums are overfilled with lots of dead fish. The most shocking was when I told the staff about the dead fish, and while laughing, he replied:
“Don’t worry we’ll clean them up.”
Please do not buy anything from here and please report them for animal abuse.
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THEOODINATOR _
Super nice staff. Talked to one of the trainers about my dog for 30 minutes. Gave me a lot of pointers and coupons for her classes
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Bruce Bryant
Great selection, and the mark down prices are really good
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David Hancock
Great service
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Sheila McKosky
Great place to buy pets, fish and pet supplies and food
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Cat Johnson
Always helpful.
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Acts 1915
Nice store. Odd placement & parking ok. Cats VERY happy & took note VERY clean store.
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Sarah Tyrpak
Found what I was looking for and the staff was friendly and very helpful.
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Addison Dodge
It’s a great store to find pretty much everything you need for your pet. I love that they let you bring in your pet! Sometimes, pets are brought in from non-profits like Purring Hearts of VA to put up for adoption.
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Daniela Otero
bad service. my daughter wanted to buy a hamnster and the attendant decides that I have to assure her that I should buy it so that she can show it to me. the hamster was on the highest shelf and it was in her house sleeping so she wanted me to buy an animal without seeing it and without my daughter liking it. very bad service
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Heather Rdomnai
Every time I come here Toby is always so nice and helpful.
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Melanie Ellyson
They tend to be out of large crickets. There are almost always dead fish in their aquarium tanks. I haven’t had the best luck with their fish.
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Kailyn Bickerton
They’re super helpful here! So kind. We bring our pup in and they always say hi with a little treat. Good selection of products. Toby is also an amazing associate! He helped prepare us with new items when we adopted our puppy.
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Jule Alston
I love the petsmart on Parham. They always have what we need. The one in short pump is bigger yet never has stuff in stock!
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