PetSmart Richmond love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 54791
Calley
The trainer he thinks AKC gave HIM a CGC dog title 🤣🤣🤣 Titles are given to DOGS not humans 🤣🤣🤣
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Dawn Lewis
We were very pleased with our groomer Kyla! She was friendly and personable! And she did an excellent job on our baby girl!!
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Amanda Abney
My dog loves to go to the doggie store. Lol.
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Anthony&Melissa Popejoy
Very nice and cleen place
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Sue Morgan
Just had my little 16 year old Havanese in for a haircut and nail treatment. Maddie did exactly what I asked and she looks fantastic!! Thank you, Maddie! You rock!
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Dog Dog
I walked in the store to get a fish and they said I couldn’t so I got someone that was over 18 to get it. After he got the fish and gave it to us we needed to get food for it. So we went in and asked for food. We asked the manager what it ate and she wouldn’t tell us or let us get anything for it to eat so we had to go all the way to a different store to get some. I do not recommend coming here.
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Laine Smith
I was looking for my dog something for his feet. The sales associate was very helpful even tho she seemed to be the only one working.
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Chris Caldwell
No customer service. We ask a young lady if she could help us with a fish filter. Rudely said she was busy what u need. Won’t be back.
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Sue “minime”
Took my dog to Petsmart in Richmond,Ky,he was in there 5 minutes l got a call to come pick him up,when i went in she said he tried to bite her,he has NEVER bited anyone,check with the lady who use to groom him said he never tried to bite,l call his vet she said they never had a problem out of him,took him next day to groomer she did a great job and guess what she said he did great ,l think someone was just to lazy the day l took him to Petsmart,he will never be taken there again,l will still buy his treats and food
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Tina Burns
Molly has been going to pet smart since she has been a baby and today it looked as if a child got a hold of her! I paid 75.00 for this ridiculous hair cut
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Richard Steele
After having two grooming appointments canceled by staff due to an employees inability to be at work, I reluctantly took my pet back to be groomed.
When it was time for my pet to be groomed again, my appointment was canceled by staff once more because the same employee was unable to attend work.
After arriving to my newly scheduled appointment, I was informed by the employee who was unable to keep my appointments in the past, that my pet needed to be vaccinated before they could groom him.
I had informed them upon arriving for the first grooming that my pet had been vaccinated as much as his age would allow according to my veterinarian and was due back in October for another vaccination when he was 6 months old.
Their failure to maintain my appointment the previous week when my pet was within PetSmarts vaccination requirements caused my appointment to be canceled again.
I was never informed by any PetSmart staff that my pet needed to be vaccinated before they could be groomed after rescheduling my appointment.
I will never take my pet to be groomed at PetSmart ever again, nor will I ever purchase anything from PetSmart.
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Connie Mullins
The employees are always eager to help! This store has a great variety of products for most animals. You should be able to take care of all your pets needs all in one place.
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rita s
I Absolutely love this place. They are extremely helpful, patient and kind. This was the first place we went after I adopted my dog. She loves the place as well.
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Todd Smith
Rude employees…avoid at all costs…manager will back up his rude employees for some reason. I’ll order anything pet related online or go to Meijer instead. I had THAT bad of an experience at this store. Rude employee and even worse store manager.
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Aronsa Leaf
Had a decent amount of pets to check out if youre in the market for a new friend. Foods, treats, necessities and much more. One stop shop generally.
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Miiri Vaughn
This petsmart doesn’t have dogs, but it does have dog training and adoptable cats!! The store is very well cleaned and organized, the staff is friendly and happy to help. Its always nice to see a friendly puppy come in and say hello!
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Billie Jean Martin
Need more dog clothes
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joey marcum
Great friendly service
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Noemi Garcia Lagares
Love the environment
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Grace T
Always love going in and seeing the kitties they have. I also like taking my dog there to get him treats and toys.
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