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PetSmart Tucson (River and Orange) Stores

3850 W River Rd, Tucson, AZ 85741

PetSmart Tucson (River and Orange) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.3 out of 5.0
Rating 4.3

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tucson (River and Orange) is quite the talk of the town, offering a friendly and convenient one-stop shop for pet owners. With a Banfield Pet Hospital on-site, it's easy for regular vet visits, and they even offer wellness plans. The vibe is generally positive, with customers praising the good service, friendly staff, and the shop being well-stocked with everything from pet food to fun Halloween items. The grooming services, however, have received mixed feedback. Some pets, like the sweet Bella and another customer's dogs groomed by Sylvia, came out looking and feeling great. Yet, a few experiences have been less than stellar, with issues in grooming quality and customer service during busier times, like weekends. Despite these hiccups, the love for PetSmart Tucson (River and Orange) remains strong, emphasized by the wide range of products and the approachable, knowledgeable employees making shopping there a breeze. It’s a place where both the staff and the array of products rarely disappoint, ensuring that, for most, every visit is a pleasant one.
Last Updated: 2024-02-22


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  • Shannon Havens
    Reviewed on Google

    Good service and very friendly

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  • Decomte Frison Morris
    Reviewed on Google

    Love it because our vet is located here. Good for one stop shopping.

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  • Donald Mark Gifford (Mark)
    Reviewed on Google

    Has a: ‘Banfield-Pet-Hospital’ within that makes it convenient via their wellness-plans.

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  • Diane Covert
    Reviewed on Google

    Was definitely not happy taking my Great Dane there today!!! They didn’t do anything but wash her, no nail clipping and left my baby WET n cold!! They said they didn’t have enough staff to help cut her nails and they weren’t able to dry her properly either! I asked for my “packaged price” to be reduced, but was told they were unable to do so as clipping nails were “complimentary “! I said NO, it’s included in my packaged price! Was also charged extra because it was Sunday yet they say they didn’t have enough staff! I will be calling the manager tomorrow to see what she can do as I paid alot for nothing! Will definitely not be going back there or recommending it to anyone! They gave a sarcastic HAPPY holidays when knowing we were very upset 😡

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  • Connor S
    Reviewed on Google

    took my sweet sweet Bella baby to the vet yesterday at banfeild . she got her nails trimmed which she hates . but the Male Vet we use always makes it go smoothly and a few shots but after all she was a holly jolly puppy 🎅🏼

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  • Davina Horton
    Reviewed on Google

    Always great to get let food for my dog bear.

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  • Rachel Nottke
    Reviewed on Google

    Fun items for Halloween but no workers just a cashier available.

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  • Carolyn Cary
    Reviewed on Google

    Friendly and knowledgeable employees who are helpful. I really like shopping here

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  • MAC 19520
    Reviewed on Google

    Shelves well full

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  • Deandra Kolerok
    Reviewed on Google

    I just took my golden doodle to the groomer Kat. She did amazing with my other dog (German Shepherd) but this time it was horrible. He barely had a trim and I had to cut extra since it did not look right. I would not recommend coming here for golden doodles. She also cut his private parts really bad, it had an active razor rash.

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  • STACY HOMMINGA
    Reviewed on Google

    Well I took a friend there to get their dog’s clipped. I waited outside he went in and they told him he didn’t have an appointment . Partly his fault he went to the veterinarian department which says all the way in the back and the dog grooming place. The guy told him no appointment so we left when thought maybe it was a different PetSmart so I called back and I said so-and-so had an appointment and clarified where they were at and we were at the right place when I came back because I was outside and I said he does have an appointment here he continued to argue with me rather than say at the veterinarian we don’t have an appointment for you you made it have one at the dog groomers so I asked him for his name he said I’m off the clock I don’t have to give you my name that’s pretty rude I thought

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  • Henkster Tucson
    Reviewed on Google

    Bring our to dogs for grooming here. Sylvia is the best and does a great job. Our dogs love her!

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  • Jesse Huggins
    Reviewed on Google

    Clean, well stocked pet supply store. Friendly and helpful staff.

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  • Michele Beatty
    Reviewed on Google

    It usually has everything we need and want.

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  • Shiela Ubana
    Reviewed on Google

    Lots of stuff to choose for your pets.

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  • Brian J
    Reviewed on Google

    Always friendly and have a great grooming staff!

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  • jackie cassell
    Reviewed on Google

    Always easy to find stuff for my pets here, and they often have sales

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  • Brian Deats
    Reviewed on Google

    Fun

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  • D.J. Remer
    Reviewed on Google

    Gotta love PetSmart

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  • Rob P
    Reviewed on Google

    Great Customer Service

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Rating

Business ID: 55269

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